Flyone Armenia

Flyone Armenia brings a fresh perspective to air travel in the Caucasus region, operating as a dynamic low-cost carrier that bridges the gap between East and West. Established to provide affordable and accessible flight options, the airline connects travelers to major European capitals, key business hubs in the Middle East, and popular leisure destinations. With a focus on efficiency and value, Flyone Armenia has quickly become a vital link for tourists exploring the rich heritage of Armenia and for locals seeking international adventures.

As a subsidiary of the Flyone group, the airline adheres to high European safety standards while maintaining a competitive pricing structure. The fleet consists primarily of reliable Airbus A320 and A319 aircraft, designed to ensure passenger comfort on short to medium-haul flights. The company's mission centers on offering safe, punctual, and budget-friendly travel, making it an attractive choice for backpackers, families, and business travelers alike.

From its base in Yerevan, the airline offers an impressive network of routes. Travelers can easily book flights to iconic European cities, including Paris, Rome, Milan, and Barcelona. For those looking to explore further, the carrier provides convenient connections to Brussels, Cologne, and Nice. The network also effectively covers Eastern Europe and the CIS region, with frequent services to Chisinau, Tbilisi, Moscow, Saint Petersburg, and Sochi.

Beyond city breaks, Flyone Armenia serves popular vacation spots, connecting passengers to sunny destinations like Sharm El Sheikh, Paphos, Larnaca, and Tivat. Connections to Tel Aviv further expand its reach into the Middle East. Whether planning a cultural excursion to Yekaterinburg or Krasnodar, or a Mediterranean getaway, the airline provides a practical and economical gateway for modern explorers.

Travelers located in the United Arab Emirates can easily get in touch with Flyone Armenia through its various digital channels. Whether you need to modify a reservation, inquire about baggage policies, or check flight schedules, the airline's support team is available to assist you. The carrier manages its primary operations and customer service from its headquarters in Yerevan.

For the most direct and efficient service, the official website and mobile application are the recommended resources for ticket purchases, check-in procedures, and accessing current travel information.

• Official Website: www.flyone.am
• Customer Support: assistance is available for general inquiries and flight management via official channels.
• Mobile App: FlyOne (Available for download on major app platforms)

Social Media

To stay informed about new route announcements and promotional offers, passengers are encouraged to follow the airline's official profiles on major social media platforms. These channels are frequently updated with the latest news and travel opportunities.

Customer Assistance

In case of urgent matters or flight disruptions, the most reliable way to find support is through the contact section on the official website. Passengers can submit inquiries online, ensuring that help is accessible regardless of their location.

Understanding the Policy

As a low-cost carrier, Flyone Armenia operates with a strict and efficient baggage policy designed to keep ticket prices affordable. Passengers only pay for the luggage they need, making it essential to understand the allowances before heading to the airport. Whether you are flying from the airline's hub in Yerevan or connecting from another city, strictly adhering to size and weight limits is the best way to avoid unexpected fees.

Carry-on Baggage Allowance

All passengers are entitled to one free small hand luggage. This item must be compact enough to fit underneath the seat in front of you. For travelers who need more space, the "Priority" service offers the option to bring a larger cabin bag to be stored in the overhead compartment.

• Free Small Hand Luggage: Maximum dimensions are 40 x 30 x 20 cm. This includes wheels, handles, and side pockets.
• Priority Cabin Baggage: If you purchase the "Flyone Priority" service, you can bring a second larger bag up to 10 kg with maximum dimensions of 50 x 40 x 25 cm.

It is crucial to measure your bags carefully. If your carry-on exceeds the permitted dimensions at the boarding gate, it will be placed in the cargo hold, and a significantly higher gate fee will be charged.

Checked Baggage Limits

Checked baggage is not included in standard base fares and must be purchased separately. Flyone Armenia offers a tiered system, allowing travelers to choose the weight limit that suits their needs. Purchasing baggage allowances online during booking or before the flight is always cheaper than paying at the airport counters.

• Small Bag: Up to 10 kg.
• Standard Bag: Up to 20 kg.
• Large Bag: Up to 30 kg.

Weight limits are strictly enforced per bag. For example, if you purchase a 20 kg allowance, you cannot split this weight across two separate bags; it applies to a single piece of luggage.

Excess Baggage and Fees

If your bag weighs more than the allowance you purchased, you will be charged an excess weight fee per kilogram. These fees are highest when paid at the airport immediately before departure. To save money, it is highly recommended to weigh your luggage at home and purchase the appropriate tier (e.g., upgrading from 20 kg to 30 kg) online if you think you might be overweight.

Special Baggage

Travelers planning active holidays can transport sports equipment such as skis, snowboards, bicycles, or golf clubs. These items are considered special baggage and incur a separate fixed fee. Equipment must be properly packed to prevent damage. Musical instruments can also be transported; smaller instruments may be carried in the cabin if a special seat is booked, while larger ones must be checked as special luggage.

Restricted and Prohibited Items

For safety reasons, certain items are strictly prohibited in both carry-on and checked baggage. Always check the latest regulations before packing.

• Prohibited in Cabin: Sharp objects (scissors, knives), tools, toy guns, and liquids in containers larger than 100 ml (unless packed in a single 1-liter transparent resealable bag).
• Prohibited in Hold: Lithium batteries (must be in carry-on), electronic cigarettes, explosives, flammable liquids, and compressed gases.

Tips for Efficient Packing

To ensure a smooth journey to destinations like Paris or Milan, follow these simple packing tips:

• Use Soft Bags: Backpacks or soft duffel bags are often easier to fit into sizing gauges than rigid suitcases.
• Weigh at Home: Use a luggage scale to check your bag's weight before you leave for the airport.
• Book Online: Add all necessary baggage via the website or mobile app at least 4 hours before departure to secure the best rates (up to 50% cheaper than airport fees).
• Keep Valuables Close: Always keep travel documents, money, jewelry, and electronics in your small free carry-on bag.

To ensure a smooth journey for you and your furry companions, Flyone Armenia (3F) offers specific services for transporting pets on board its aircraft. The airline primarily accommodates small domestic animals in the cabin, provided that all safety and documentation requirements are met before departure.

Transport Options

In cabin (carry-on)

• Carrier dimensions: The container must not exceed 50 x 40 x 25 cm (total sum of dimensions up to 115 cm).
• Maximum pet weight: The combined weight of the animal and the container must not exceed 8 kg.
• Allowed pet types: Only cats and dogs are permitted.
• Breed restrictions: Dangerous or aggressive breeds are not accepted; flat-faced (brachycephalic) breeds may travel but owners should consult a vet regarding health risks.
• Limit per passenger: Only one pet container is allowed per passenger.

In cargo hold (checked baggage)

• Availability: Flyone Armenia generally does not accept pets for transport in the cargo hold (checked baggage).
• Exceptions: Policies may vary by specific route or aircraft type, so it is critical to confirm directly with the airline.
• General rule: If permitted in exceptional cases, rigid containers compliant with IATA Live Animals Regulations would be required.

As cargo (for large animals)

• When this option is required: For animals that exceed the cabin weight limit (over 8 kg) or for species other than cats and dogs.
• Special requirements: This service is typically handled by the airline's cargo department and is subject to strict technical availability.
• Booking procedure: Passengers must contact the airline's support or cargo division well in advance to check if this specific service is operational for their route.

Required Documentation

• Veterinary Passport: A valid document identifying the animal.
• Health Certificate: A certificate issued by a veterinarian confirming the animal is fit to fly (usually required 24-72 hours before travel).
• Vaccinations: Proof of valid vaccinations, specifically against rabies (administered at least 21 days prior to travel).
• Microchip: An electronic identification transponder (microchip) is mandatory for many international routes, especially to the EU.
• International Certificates: Additional government-issued veterinary certificates may be required for flights crossing international borders (e.g., to Yerevan or EU destinations).

Service Costs

• In-cabin fee: Approximately 70 EUR per flight (fees are non-refundable and charged per direction).
• Cargo hold fee: Not applicable as this service is generally unavailable; if authorized, special rates would apply.
• Note: Prices are subject to change and may vary depending on the specific route and point of sale.

Preparation Tips

• Carrier requirements: Choose a "soft" carrier bag for cabin travel as it fits better under the seat; ensure it is well-ventilated and has a waterproof bottom.
• Feeding before flight: Feed your pet lightly about 4 hours before departure to prevent motion sickness.
• Stress reduction tips: Place a familiar blanket or toy inside the carrier to keep the pet calm; allow them to get used to the carrier days before the trip.

Restrictions

• Prohibited breeds: Aggressive dog breeds (e.g., Pit Bull Terriers, Staffordshire Bull Terriers) are strictly prohibited.
• Prohibited animals: Animals younger than 3-4 months (depending on vaccination rules), pregnant animals, and sick animals are not accepted.
• Exceptions: Guide dogs accompanying passengers with disabilities travel free of charge and without a container, provided they are muzzled and leashed.

Important: All pet transport requests must be confirmed by the airline at least 24 hours before departure. Always contact Flyone Armenia directly to verify the most current rules for your specific destination.

Flyone Club Loyalty Program

Flyone Armenia (3F) operates a unique, simplified loyalty program known as the Flyone Club. Unlike traditional legacy carrier schemes that rely on complex mileage accrual, this program is designed as a subscription-based service tailored for travelers seeking immediate value. By paying a fixed annual fee, members gain instant access to exclusive lower fares and service discounts, making it an ideal choice for frequent flyers and families looking to save money on every trip starting from their very first booking from Yerevan.

Membership Tiers

The program is divided into tiers based on the number of companions you travel with and the range of benefits included. Memberships are valid for one year.

• Flyone Club: The standard entry level for individuals and couples. It offers a guaranteed discount on every flight ticket for the member and one travel companion.
• Flyone Club+: Includes all the flight discount benefits of the standard Club for the member and one companion, plus additional discounts on checked baggage and other ancillary services.
• Flyone Family Club: Designed for small groups or families. It extends the flight ticket discounts to the member and up to three accompanying passengers on the same booking.
• Flyone Family Club+: The ultimate tier for larger families or groups. It provides flight and baggage service discounts for the member and up to five companions, maximizing savings for group holidays.

Earning Miles and Points

Flyone Armenia departs from the traditional "miles per mile" earning model in favor of a direct savings approach.

• Instant Savings: Instead of collecting points that may expire, members "earn" by receiving an immediate price reduction (typically around €5 per flight segment) on every ticket purchased.
• Partner Benefits: While the primary focus is on airfare, the airline occasionally partners with service providers where club membership may unlock special rates, though there is no point accumulation system for hotels or car rentals.
• Everyday Value: The value is realized instantly at the checkout stage of each booking rather than through long-term accumulation on credit cards or daily purchases.

Redeeming Rewards

Because the program is based on direct discounts rather than a points currency, the "redemption" process is seamless and restriction-free.

• No Blackout Dates: Members do not need to hunt for limited "award seats." The club discount applies to all available flights, regardless of the season or destination.
• Automatic Application: There is no need to request a reward; simply log in to your account during the booking process, and the reduced club fares are automatically applied to your basket.
• Ancillary Services: For "Club+" and "Family Club+" members, discounts on baggage and seat selection are also applied instantly when adding these services to the itinerary.

Alliance Membership

Flyone Armenia is not currently a member of any major global airline alliance such as Star Alliance, SkyTeam, or oneworld. It operates as an independent low-cost carrier, working closely with its parent company, Flyone (Moldova), to provide connectivity across its network.

How to Join

Joining the program is a straightforward digital process integrated into the flight booking flow.

• Online Registration: The most common way to join is during the ticket purchase process on the official website.
• Select Membership: When choosing your fare, you will see an option to join the Flyone Club. Select the tier that fits your travel group size (Standard or Family).
• Pay the Fee: The annual membership fee is added to your total cart amount. Once paid, the discounts for your current and future flights are activated immediately for a period of 12 months.

Cabin Configuration and Service Classes

Flyone Armenia operates as a dedicated low-cost carrier, focusing on efficiency and affordability. Consequently, the airline does not offer traditional multi-cabin configurations such as Business or First Class. Instead, the entire fleet consists of a single Economy Class cabin designed to maximize capacity and keep fares competitive. However, passengers can tailor their experience to resemble a more premium service by choosing different fare bundles—Standard, Loyal, and Advantage—which offer varying levels of flexibility, baggage allowance, and priority services.

Seat Comfort and Selection

The airline's fleet, primarily composed of Airbus A320 and A319 aircraft, features a standard 3-3 seat configuration. The seats are designed for short to medium-haul travel, offering basic comfort for journeys to destinations like Yerevan or Tbilisi.

• Standard Seats: These make up the majority of the cabin and offer standard legroom suitable for most travelers.
• Extra Legroom Seats: Located in the front rows and emergency exit rows, these seats provide significantly more space to stretch out. They are highly recommended for taller passengers or those seeking added comfort on longer flights to cities like Paris or Moscow.
• Seat Selection: Passengers can select their preferred seat during the booking process or check-in for a nominal fee. This ensures families and groups can sit together.

In-Flight Dining

To maintain low ticket prices, Flyone Armenia does not include complimentary meals or beverages in its base fares. Instead, it operates a "Buy on Board" service.

• Onboard Menu: A selection of snacks, sandwiches, hot and cold beverages, and alcoholic drinks is available for purchase during the flight. Payment is typically accepted via card or cash (verifying accepted currencies before the flight is advisable).
• Pre-Order Meals: For a more substantial dining experience, passengers can pre-order hot meals online up to 24 hours before departure. The menu includes a variety of options, ranging from breakfast items to hearty lunches, catering to different tastes.

Entertainment and Connectivity

As is common with budget airlines, Flyone Armenia aircraft are not equipped with seatback screens or Wi-Fi connectivity. Passengers are encouraged to bring their own entertainment.

• BYOD (Bring Your Own Device): It is recommended to download movies, music, or e-books onto your smartphone, tablet, or laptop prior to boarding.
• In-Flight Magazine: A complimentary onboard magazine is often available, featuring travel tips, destination guides for places like Tel Aviv and Rome, and the onboard menu.

Special Services

Flyone Armenia is committed to making travel accessible for everyone and offers a range of special assistance services. These must generally be requested at least 48 to 72 hours in advance.

• Passengers with Reduced Mobility (PRM): Wheelchair assistance is available at the airport and for boarding/disembarking. Dedicated seats with movable armrests are available for easier access.
• Unaccompanied Minors: The airline provides a supervised travel service for children aged between 5 and 18 traveling alone. Airline staff accompany the child through airport processes and supervise them during the flight until they are handed over to the designated guardian at the destination.
• Expectant Mothers: Pregnant women can travel up to the 35th week of pregnancy (for single pregnancies), provided they have a medical certificate issued within 72 hours of the flight confirming they are fit to fly.

Flyone Armenia operates a growing network of routes from its strategic hub in Yerevan, connecting the Caucasus region with key destinations across Europe, the Middle East, and the CIS. Whether you are traveling for business or planning a leisure getaway, the airline offers convenient scheduled connections to major capitals and popular vacation spots.

Booking a flight with Flyone Armenia (3F) can be a straightforward and budget-friendly experience if you keep a few strategic tips in mind. As a low-cost carrier based in Yerevan, the airline operates on a model where planning ahead is key to securing the best value. Generally, the best time to book is several weeks or even months in advance. Fares tend to be lowest when schedules are first released and rise significantly as the departure date approaches, particularly for high-demand routes.

To find the most attractive deals and promotions, it is advisable to subscribe to the airline's official newsletter and follow their social media channels. This is often where flash sales or seasonal discounts are announced first. Flexibility with your travel dates can also be a major advantage; flying mid-week is often cheaper than weekend travel. For example, if you are planning a trip to Moscow or a European getaway to Paris, checking prices for Tuesday or Wednesday departures might yield significant savings.

One of the most critical steps for a smooth journey is completing online check-in. Like many budget airlines, Flyone Armenia encourages passengers to check in via their website or mobile app to avoid potential fees associated with airport counter check-in. Be sure to check the specific window for online check-in and download or print your boarding pass before arriving at the airport to streamline your passage through security.

When it comes to comfort, seat selection is an optional extra that is worth considering if you have specific preferences. If you require extra legroom or strictly prefer a window seat to enjoy the views over Tbilisi or Paphos, it is recommended to pay for seat selection during the initial booking process. Leaving this to the last minute often means you will be automatically assigned whatever seats remain.

For added convenience, downloading the airline's mobile app is highly recommended. The app usually allows you to manage your booking, purchase add-ons like extra baggage, and receive real-time notifications regarding flight status or gate changes. Finally, always consider purchasing comprehensive travel insurance. This provides a safety net for unexpected cancellations, flight delays, or medical issues, ensuring peace of mind throughout your travels.

Founding and Early Years

Flyone Armenia was established in 2021 as a strategic project to enhance air connectivity for the Caucasus region. Born out of a partnership with the Moldovan airline Flyone, the carrier was created to bring a new low-cost travel option to the local market. The airline received its Air Operator Certificate (AOC) from the Civil Aviation Committee of Armenia in late 2021, a crucial milestone that officially authorized it to launch commercial operations. From its very inception, the company positioned itself as a budget-friendly bridge between East and West, basing its operations at Zvartnots International Airport in Yerevan.

Major Milestones and Expansion

Following its certification, the airline moved quickly to establish a robust flight schedule. Operations commenced just days after receiving the AOC, marking a rapid entry into the market. A significant early achievement was the establishment of a seamless connection between its base and Chisinau, creating a vital link with its sister company's network. The carrier's expansion strategy focused on aggressively widening its footprint, quickly adding flights to major cities in the Russian Federation, such as Moscow, Saint Petersburg, and Sochi, catering to the high demand for travel between the two nations.

Fleet Evolution

To maintain operational efficiency and low maintenance costs, Flyone Armenia adopted a standardized fleet strategy from the start. The airline utilizes aircraft from the Airbus A320 family, including the A320 and A319 models. These aircraft are renowned for their reliability and suitability for short-to-medium haul routes. By operating a uniform fleet, the company ensures consistency in pilot training and technical maintenance, which is a cornerstone of the low-cost business model. As demand has grown, the airline has progressively optimized its fleet utilization to support increased frequencies and new destinations.

Strategic Partnerships and Development

While the airline has not undergone traditional mergers, its existence is the result of a successful international franchise model. By leveraging the brand strength, booking systems, and operational expertise of the larger Flyone group, the Armenian carrier was able to scale up much faster than a typical independent startup. This synergy allows for coordinated schedules and shared resources, providing passengers with extended travel options beyond direct flights.

Significant Route Launches

The airline's route map has evolved to cover a diverse range of regions. Significant launches included direct services to iconic European capitals, opening up affordable travel to cities like Paris and Milan. The network was further strengthened by adding regional connections to Tbilisi and expanding into the Middle East with flights to Tel Aviv. Leisure routes also became a priority, with seasonal services launched to popular holiday spots such as Sharm El Sheikh and Paphos, solidifying the airline's status as a top choice for vacationers.

Modern Developments

Today, Flyone Armenia continues to innovate by refining its digital services and improving the passenger experience. The airline has focused on making travel more accessible through its mobile app and website, offering flexible fare families and ancillary services. As it matures, the carrier remains committed to expanding its presence in Europe and the Middle East, continually evaluating new opportunities to connect Barcelona, Brussels, and other key hubs to its growing network in the Caucasus.