Enter Air

Aero Asia International (E4) is an airline with a unique history, striving to make air travel accessible and comfortable for a wide range of travellers. originating as a Pakistani carrier, the company has come a long way, focusing on international service standards and passenger safety. Today, the airline is known for its flexibility and ability to connect various regions, offering convenient routes for both business trips and long-awaited holidays.

Flight Geography and Popular Destinations

The airline's route network is distinguished by its interesting diversity, connecting Europe, the Middle East, and popular resort destinations. One of the key areas of activity is ensuring stable connections with the Balkan region. Regular flights connect Düsseldorf, Stuttgart, and Munich with the carrier's main hub.

For tourists planning a beach holiday, Aero Asia International offers convenient flights from Poland. Travellers can depart from the cities of Warsaw, Katowice, and Gdańsk to sunny shores. The list of popular routes includes such gems as Santa Cruz de Tenerife, Las Palmas, and Puerto del Rosario in the Canary Islands, as well as Portuguese Funchal.

Furthermore, the airline operates eastbound flights, transporting tourists to the Turkish resort zone (Antalya) and to the Red Sea coast in the city of Hurghada. The schedule also includes long-haul flights, for example, to exotic Colombo or via the modern hub of Dubai. The company pays special attention to the technical maintenance of its fleet and adheres to strict international safety protocols to ensure every flight is peaceful and reliable.

Given the specific operational nature of Aero Asia International (E4), which is currently often linked with charter services and partnership agreements, direct communication with the head office may be limited for passengers. Primary communication and customer support are handled through tour operators and departure airport services.

How to contact and get help:

• Through the tour operator: If your ticket is part of a holiday package (e.g., flights from Poland to resorts), all questions regarding booking changes, ordering extra meals, or baggage must be directed to your travel agent.
• At the departure airport: Current flight status information is provided by airport information desks. Immediately prior to departure, passengers can approach airline representatives or handling agents at the check-in counters.

Key Service Hubs

Representatives servicing flights under the E4 code are most active in the route network connecting Europe and the Balkans. Specifically, passengers can receive support at airports in Germany, such as Düsseldorf, Munich, and Stuttgart, where regular flights are operated. In case of departure from the hub — the city of Pristina — it is recommended to contact the terminal information bureau.

Online Information

Since the airline may not have an active customer website for direct ticket sales, it is strongly recommended to use the online flight information displays on official airport websites (for example, Dubai or airports in Poland) to track departure and arrival times.

Please note: Historical contact details (Pakistani phone numbers and old office addresses) that may be found in outdated directories are no longer valid. Please rely only on the information specified in your itinerary receipt or provided by your tour operator.

When planning a trip with Aero Asia International (E4), it is important to familiarise yourself with the baggage rules in advance to avoid unnecessary hassle at the airport. Since the airline flies to a wide variety of destinations — from short hops across Europe to long routes to Asia — allowances may vary depending on the specific fare and aircraft type. Careful packing will allow you to start your holiday with pleasant emotions rather than paying for excess weight.

Cabin Baggage: Essentials with you

Passengers on Aero Asia International flights are usually allowed to take one piece of cabin baggage on board. This can be a small suitcase, backpack, or bag with dimensions that allow it to fit in the overhead locker or under the seat in front of you.

• Weight and Dimensions: The standard weight limit for cabin baggage in Economy Class is most often between 5 and 8 kg. Dimensions must not exceed generally accepted international standards (usually 55x40x20 cm) so that the bag easily passes through security scanners.
• Personal Items: In addition to the main bag, one personal item is typically permitted: a lady's handbag, a laptop briefcase, or a small Duty Free bag.
• Liquids: Remember international aviation security rules. Liquids, gels, and aerosols in cabin baggage must be in containers of no more than 100 ml each and packed in a single transparent plastic bag with a volume of no more than 1 litre.

Checked Baggage

Free baggage allowances depend on your route and class of service. Considering that many of the company's flights (for example, to Arrecife or Hurghada) are of a tourist or charter nature, rules may be dictated by the tour operator's conditions.

• Economy Class: Passengers are usually entitled to check in one suitcase weighing up to 20 kg. On long-haul flights (e.g., to Colombo), this allowance may be increased.
• Business Class: Passengers on premium fares can often expect an increased allowance — up to 30 kg or two pieces of baggage.
• Infants: For travellers with small children (under 2 years old without a separate seat), an additional baggage allowance of about 10 kg and free carriage of a collapsible stroller is often provided.

Tip: Be sure to check the exact weight specified in your itinerary receipt or e-ticket, as allowances may be stricter on charter routes.

Excess Baggage

If your suitcases exceed the established limits in weight or quantity, the airline charges an additional fee. Excess baggage rates are paid at the airport at the check-in counter and can be quite high. Payment is usually made for each extra kilogram. To save money, it is recommended to weigh your luggage at home or use the scales at the airport before approaching the check-in counter.

Sports Equipment and Musical Instruments

Travellers heading for an active holiday often bring oversized equipment with them.

• Sports Equipment: The transport of bicycles, surfboards (relevant for flights to Las Palmas or Tenerife), golf bags, or skis requires prior approval from the airline. This is often charged as a separate piece of baggage at a special rate, unless it is included in your ticket allowance.
• Musical Instruments: Small instruments can be taken into the cabin instead of hand luggage (if they fit within the dimensions). For large instruments, such as a cello, purchasing a separate seat in the cabin may be required.

Prohibited and Restricted Items

For safety reasons, there are strict restrictions on the contents of your baggage.

• Strictly Prohibited: Explosives, flammable liquids, gases, toxic substances.
• Cabin Baggage Only: Lithium batteries (power banks), electronic cigarettes, and valuables (money, documents, jewellery) should be carried only in the aircraft cabin. Do not put them in checked baggage!
• Baggage Restrictions: Fragile items should not be placed in suitcases without proper packaging, as the airline is not responsible for their safety during normal baggage handling.

Tips for Efficient Packing

To ensure your flight goes smoothly, follow a few simple recommendations:

1. Labelling: Attach a tag to your suitcase with your name, phone number, and flight number. This will help locate your luggage faster in case of loss.
2. Distinctive Detail: Use a bright cover or ribbon to easily recognise your suitcase on the carousel among dozens of similar bags.
3. Protection: Pack liquids in checked baggage in tight bags so they do not spill on clothes due to pressure changes.
4. Weight Distribution: Place heavy items at the bottom of the suitcase, closer to the wheels — this will make it easier to pull and more stable.

Aero Asia International (E4) understands that for many passengers, pets are full-fledged members of the family. The airline provides opportunities for travelling with pets, but requires strict adherence to safety rules and prior approval for transport, especially on international routes via the hub in the city of Pristina.

Transport Options

In the Cabin (Hand Luggage)

This option is suitable for small cats and dogs that can comfortably fit at the owner's feet.

• Carrier dimensions: usually must not exceed 55×40×20 cm (a soft carrier bag is recommended).
• Maximum weight: up to 8 kg including the container.
• Permitted animals: cats and small dogs.
• Restrictions: the animal must be able to stand up and turn around in the container; the head must not protrude outside.
• Limit: usually only one carrier per passenger is allowed.

In the Baggage Hold (Checked Baggage)

Animals whose weight exceeds the limits for the cabin travel in a special heated compartment of the aircraft.

• Container requirements: a rigid plastic box complying with IATA standards, with a secure lock.
• Cage equipment: presence of absorbent bedding and fixed containers for water and food.
• Weight restrictions: up to 75 kg (including the cage); heavier animals are processed differently.
• Temperature restrictions: the airline may refuse transport during extreme temperatures at departure or arrival airports (for example, on flights to Dubai in summer).
• Required documents: a copy of the owner's passport and the animal's veterinary passport are attached to the cage.

As Cargo

A special type of transport processed through the cargo terminal, not the passenger counter.

• When required: for very large dogs, exotic animals, or if the animal is flying unaccompanied.
• Special requirements: a separate Air Waybill (AWB) is issued.
• Procedure: the animal must be handed over to the cargo terminal several hours before departure (earlier than normal baggage).

Required Documents

To board a flight, for example, from the city of Warsaw, you will need a full package of documents:

• International veterinary passport.
• Health certificate (the form depends on the country of departure, usually valid for 3-5 days).
• Valid rabies vaccination (administered at least 21 days before departure and no more than a year ago).
• Microchip (ISO standard 11784/11785), implanted before the rabies vaccination.
• Rabies antibody titre certificate (required for entry into some EU and Asian countries).

Cost of Services

Pet transport is not included in the free baggage allowance and is paid separately at special rates (prices are indicative):

• Transport in the cabin: from 50 to 100 EUR one way depending on the flight zone.
• Transport in the baggage hold: from 100 to 200 EUR per cage.
• Price calculation: often depends on the actual weight (animal + cage) or a fixed rate per piece (PC).

Preparation Tips

To ensure the flight goes calmly for your pet:

• Carrier requirements: accustom the animal to the box in advance, at least 2 weeks before the trip.
• Feeding: do not feed the animal a heavy meal less than 4 hours before departure to avoid motion sickness.
• Reducing stress: put a familiar item with the scent of home in the cage; use sedatives only after consulting a veterinarian (many airlines do not recommend this).
• Water: on long flights, you can use ice in the water bowl, which will melt gradually.

Restrictions

Aero Asia International reserves the right to refuse transport in the following cases:

• Prohibited breeds: Brachycephalic dogs (Pugs, Bulldogs, Pekingese) due to the risk of respiratory problems at altitude.
• Aggressive breeds: Fighting dog breeds may require reinforced cages or be prohibited from entry into the destination country.
• Age: Puppies and kittens younger than 3-4 months (before immunity is formed after the rabies vaccination).
• Exceptions: Guide dogs accompanying passengers with visual or hearing impairments are usually carried free of charge in the aircraft cabin (training certificate and muzzle required).

Important: Since veterinary control rules in different countries (for example, in Germany or Poland) may differ, and airline policy may be updated, we strongly recommend contacting Aero Asia International representatives or your tour operator to confirm the pet transport request at least 72 hours before departure.

Features of the Passenger Reward System

Aero Asia International (E4) specialises in operating charter and budget flights, focusing on the affordability of air tickets for a wide range of tourists. Unlike large network carriers, the company does not maintain its own accumulation programme with miles and status levels. Instead of a complex points system, the carrier offers passengers competitive fares, allowing savings on flights without the need to wait a long time for reward tickets.

Bonuses from Partners and Tour Operators

Since a significant portion of Aero Asia International flights are operated as part of holiday packages, passengers can take advantage of partner loyalty programmes. If you are purchasing a package to a resort, ask your tour operator about the possibility of earning points for the flight within their internal system. This is especially relevant for popular charter destinations from Poland, such as flights from the city of Warsaw or Katowice to sunny lands — for example, to Santa Cruz de Tenerife, Antalya, or Hurghada.

Affordability as the Main Advantage

The airline's main philosophy is to make travel simple and cost-effective. The absence of a traditional bonus programme is compensated by direct and inexpensive routes, which is particularly appreciated by passengers flying frequently between Europe and the Balkans. Regular connections from the hub in the city of Pristina to key transport nodes in Germany, such as Düsseldorf, Stuttgart, and Munich, allow for visiting family and friends more often without overpaying for a brand.

Special Offers

Although the airline does not have an option to exchange miles for an upgrade to Business Class, Aero Asia International periodically offers seasonal discounts and special fares on certain routes. Travellers planning flights to Dubai or exotic Colombo are advised to follow updates through sales agencies to "catch" the best price.

Aero Asia International (E4) strives to provide passengers with a decent level of service, combining traditions of Eastern hospitality with modern safety standards. Whether you are flying a short route to Europe or embarking on a long journey to Asia, the crew makes every effort to ensure the travel time passes unnoticed and comfortably.

Classes of Service

Aircraft cabin configurations may vary depending on the aircraft type and the specific route. Passengers are usually offered two main classes of service.

Economy Class

This is the most popular choice among tourists and those visiting relatives. Cabins are designed to provide basic comfort at an affordable price.

• Seats: Standard seats with fabric or leather upholstery. The distance between rows is sufficient for a comfortable flight of medium duration, for example, from the city of Pristina to Germany.
• Amenities: Individual reading lights and ventilation are located above each seat. Blankets and pillows may be provided on long flights.

Business Class

Available on select long-haul flights (e.g., to Colombo or Dubai) and offers an elevated level of comfort.

• Privileges: Business Class passengers typically have the right to priority check-in and boarding, as well as an increased baggage allowance.
• Onboard Comfort: Seats in Business Class are wider, with an increased recline angle and more legroom, allowing for rest during night flights.
• Service: Personalised service and attention from flight attendants.

Dining and Beverages

The approach to onboard catering at Aero Asia International takes into account cultural traditions and flight duration.

• Hot Meals: On long flights, passengers are offered full hot meals. The menu often includes Pakistani and Asian cuisine, prepared in compliance with Halal standards.
• Light Snacks: On short European routes, such as flights from the city of Warsaw or Munich, service may be limited to light sandwiches, snacks, and beverages.
• Beverages: A selection of juices, water, tea, and coffee is offered during the flight. In line with the airline's policy, alcoholic beverages are generally not served on board.

Entertainment and Connectivity

The onboard entertainment system depends on the equipment of the specific airliner. On most medium-haul flights, individual monitors in seatbacks may not be available.

• Press: Passengers are often offered inflight magazines and fresh newspapers.
• Traveller Tip: If you are flying to a resort, for example to Santa Cruz de Tenerife, we recommend downloading films, music, or books to your personal mobile devices (smartphones, tablets) in advance to pass the time en route.

Special Services

Aero Asia International ensures that air travel is accessible to all categories of passengers.

• Travelling with Children: Special seat belts are provided for infants (under 2 years). On some flights, it is possible to order baby food (a request must be made in advance, at least 24–48 hours before departure via the tour operator or agent).
• Passengers with Reduced Mobility: The airline provides necessary assistance to passengers with limited mobility. Escort services and the provision of a wheelchair at departure airports (e.g., Düsseldorf or Katowice) and arrival airports must be arranged at the ticket booking stage.

The route network of Aero Asia International is focused on connecting key European cities with the base airport in the city of Pristina, as well as operating popular charter flights to beach holiday destinations. Passengers have access to convenient flights from Germany and Poland to resorts in the Canary Islands, Turkey, and Egypt, as well as long-haul flights to Asia. Below is a list of the carrier's most frequently operated flights.

Travelling with Aero Asia International (E4) has its own specifics, driven by the airline's hybrid operating model, which combines scheduled flights for ethnic traffic and tourist charters. To ensure your flight goes as smoothly and cost-effectively as possible, we have prepared several practical recommendations based on the specifics of the carrier's route network.

Best Time to Book

The ticket purchase strategy depends directly on your flight destination. If you are planning a visit to relatives or a business trip on regular flights between Germany and the Balkans (for example, from Düsseldorf or Stuttgart to Pristina), experts recommend booking tickets 2–3 months before departure. These destinations are in high demand during summer holidays and winter festivities, so early purchase guarantees seat availability and a lower fare.

For tourist routes from Poland (e.g., departing from Katowice to warm destinations), different rules apply. Since these flights are often part of package tours, the best offers can be caught in "Last Minute" formats a few days before departure or, conversely, when booking a tour early, six months in advance.

How to Find Discounts and Promotions

Aero Asia International rarely has global sales in the traditional sense, but you can save money in the following ways:

• Monitor tour operators: Discounts on charter flights to Antalya or Hurghada are often set not by the airline, but by travel agencies that buy blocks of seats.
• Flexible dates: If you are flying to Dubai or Sri Lanka, try shifting departure dates to the middle of the week (Tuesday, Wednesday) — fares on these days are often lower than on weekends.
• Subscribe to newsletters: Flight aggregators are often the first to notify about price drops on routes served by E4.

Flight Check-in: Online and at the Airport

The check-in procedure may differ depending on the departure airport. We strongly recommend checking the availability of online check-in on the tour operator's or airline's website 24 hours before departure.

• Online Check-in: Allows you to save time and select a seat in advance. However, on some charter destinations (e.g., flights to Arrecife), the online service may be unavailable.
• At the Airport: If online check-in is closed, arrive at the airport at least 3 hours before departure. Queues at check-in counters for flights to Pristina from German cities (particularly from Munich) can be significant due to the large amount of luggage carried by passengers.

Seat Selection Tips

In-flight comfort is especially important on long flights. If you are heading to distant Colombo, try to book seats in advance.

• More Space: Ask at the check-in counter about the possibility of paid seat selection at emergency exits (Exit Row) — there is significantly more legroom there.
• Window Views: When flying to the Canary Islands (to Santa Cruz de Tenerife or Las Palmas), choose window seats to enjoy breathtaking views of the Atlantic Ocean and islands during descent.
• Family Travel: If you are flying as a group from Warsaw, arriving at the start of check-in increases the chances of sitting together, as automatic seating may scatter passengers throughout the cabin.

Mobile App and Digital Services

At the moment, Aero Asia International does not have a widely known global mobile app for booking management. In this regard, passengers are advised to:

• Save e-tickets and boarding passes in PDF format on their smartphone.
• Use airport mobile apps (for example, the app for Gdańsk or Funchal airport) to track flight status, check-in counter numbers, and boarding gates in real time.

Travel Insurance

Given the specifics of charter transport and possible schedule changes, purchasing comprehensive travel insurance is critically important. Ensure your policy covers:

• Flight delay or cancellation.
• Loss or damage to baggage (relevant for connecting flights).
• Medical expenses in the destination country (especially for visits to exotic countries such as Sri Lanka or the UAE).

The history of Aero Asia International (E4) is an example of dynamic transformation and adaptation to the changing conditions of the global aviation market. Founded in the early 1990s, the company has gone from a local carrier to an operator performing important international flights connecting Europe, the Balkans, and popular resort destinations.

Foundation and Early Years

The airline was established in 1993, beginning its operations as a private Pakistani carrier. In the early years of operation, the main task of Aero Asia International was to provide affordable flights within the region and establish connections with the Gulf countries. The start was rapid: the company quickly gained passenger trust thanks to competitive prices and the expansion of the route network to the Middle East, in particular, launching regular flights to Dubai. This period laid the foundation for a brand associated with affordability and Eastern hospitality.

Fleet Evolution and Expansion

Over time, as passenger traffic grew and international aviation safety requirements tightened, Aero Asia International began modernising its fleet. While at the dawn of its activity the fleet consisted mainly of classic models (such as the BAC 1-11 or Yak-42), later the company reoriented towards more modern and fuel-efficient liners of the Boeing and Airbus families. This allowed not only for improved passenger comfort but also for the expansion of flight geography, including European airports with strict environmental and noise standards in the route map.

New Chapter: The European Vector and Hub Development

A key stage in the modern history of the carrier's development was the strategic reorientation towards the European market and the Balkan region. A major milestone was the establishment of the city of Pristina as the main operational hub. This decision allowed the company to occupy a unique niche, ensuring stable traffic between Kosovo and major German cities, where a significant diaspora resides.

The launch of regular routes to Düsseldorf, Stuttgart, and Munich became a landmark event, turning Aero Asia International into an important player in the ethnic travel market. The company managed to offer a convenient schedule and direct flights where complex connections were previously required.

Strategic Partnerships and Charter Programmes

In recent years, the company has been actively developing the tourist charter transport segment, cooperating with leading tour operators in Poland. This direction became a driver of growth, opening direct flights for passengers from the cities of Warsaw and Katowice to sunny beaches. A significant achievement was the launch of a chain of flights to the Canary Islands, including Santa Cruz de Tenerife and Las Palmas, as well as flights to exotic Colombo.

Modernity and Innovation

Today, Aero Asia International continues to improve its services by implementing digital solutions for interacting with partners and optimising logistics. The hybrid business model, combining scheduled flights from Pristina and charter programmes from Poland to such popular places as Antalya and Hurghada, demonstrates the company's flexibility and its ability to respond to current traveller demands.