IrAero

IrAero is a distinct voice in Russian aviation, serving as a vital lifeline across the vast and rugged terrain of Siberia. Founded in 1999, the airline has evolved from a small cargo operator into a significant passenger carrier, bridging the gap between remote northern settlements and major federal centers. Based in Irkutsk, it specializes in connecting difficult-to-reach destinations while ensuring reliable transport links for both local communities and adventurous travelers. With a growing network that extends beyond domestic borders to international leisure destinations, IrAero balances its role as a regional essential service with convenient connections to popular holiday spots.

IrAero provides a unique set of advantages for travelers navigating the extensive geography of the region. Its operations are tailored to meet the specific needs of passengers flying to and from Siberia and the Russian Far East.

• Regional Connectivity: The airline is indispensable for reaching destinations that are often inaccessible by other means. It operates frequent flights to industrial and regional centers such as Bodaybo, Talakan, and Chita, ensuring consistent travel options for business and visiting families.
• International and Leisure Routes: Beyond its domestic focus, the carrier offers seasonal and scheduled flights to popular vacation hubs. Travelers can fly directly to sunny destinations like Istanbul and Antalya, or connect to major Russian resorts such as Sochi.
• Versatile Fleet: To handle the diverse landing conditions of its route map, IrAero utilizes a mixed fleet. This includes modern Sukhoi Superjet 100 aircraft for longer, comfortable hauls to cities like Moscow and Ulaanbaatar, as well as rugged turboprops like the An-24 and An-26 capable of landing on the unpaved airstrips of remote northern towns like Keperveyem and Batagay.
• Strategic Hubs: Utilizing secondary hubs in cities like Ulan-Ude and Magadan, the airline facilitates smoother transit across the continent, reducing travel time for cross-country journeys.

Travelers in the United Arab Emirates looking to communicate with IrAero should rely on international digital channels, as the airline does not currently maintain physical offices or operate direct flights in the region. For all matters concerning flight schedules, ticket modifications, or general support, the most effective way to reach the carrier is through its main headquarters in Irkutsk or via its official online platforms.

Key Contact Information for International Travelers:

• Official Website: https://iraero.ru/en/ (Recommended for direct bookings and current information).
• Customer Service Hotline: +7 (3952) 22-27-08. Please note this is an international number based in Russia, and standard calling rates may apply.
• Email Support: General inquiries can be sent to info@iraero.ru, while technical issues with online bookings should be directed to websupport@iraero.ru.
• Headquarters Address: Sovetskaya Street 139A, Irkutsk, Russia.
• Social Media: Operational updates are often shared via Telegram (t.me/iraero_airlines) and VKontakte (vk.com/iraero).

Traveling with IrAero requires careful attention to baggage regulations, particularly because the airline operates a diverse fleet ranging from modern jets to smaller regional turboprops. The baggage allowance is strictly tied to your specific fare family (Brand) and the route, so it is essential to check the details on your ticket confirmation before heading to the airport.

Carry-On Baggage Allowance

For cabin luggage, IrAero enforces specific limits to ensure safety and comfort on board. Passengers are generally permitted to bring one piece of hand luggage. The standard weight allowance is typically 5 kg for Promo and Light fares, increasing to 10 kg for Standard and Business class tickets. The maximum dimensions for carry-on bags should not exceed 55 x 40 x 20 cm.

In addition to the main carry-on item, passengers may bring necessary personal items into the cabin, such as:

• A handbag, briefcase, or backpack.
• A laptop or camera in a separate case.
• Outerwear (coats or jackets).
• Baby food and a travel cradle when flying with an infant.

Checked Baggage Limits

Your free checked baggage allowance depends on the tariff purchased. IrAero uses a weight-concept system for most domestic and international flights:

• Light / Promo Fares: These are often "hand luggage only" tickets. Checked baggage is not included and must be paid for as an extra service.
• Standard & Optimum Fares: Usually include 20 kg of checked luggage.
• Business Class: Offers a higher allowance, typically up to 30 kg.

The maximum size for any single piece of checked baggage (sum of three dimensions: length + width + height) is generally 203 cm. If you are connecting to international destinations like Istanbul or flying domestically to Sochi, ensure your luggage meets these specifications to avoid unexpected fees.

Excess and Special Baggage

If your luggage exceeds the free allowance in weight or size, excess baggage fees will apply. These rates vary depending on the route and are usually charged per kilogram. It is significantly cheaper to purchase additional baggage allowance online in advance rather than at the airport.

Sports Equipment: During the winter season, IrAero often allows the carriage of one set of skiing or snowboarding equipment free of charge, provided the total weight does not exceed 20 kg (excluding the "Light" fare). This makes the airline a popular choice for winter sports enthusiasts heading to the slopes.

Musical Instruments: Small instruments can be carried as hand luggage if they fit within the dimensions. Larger instruments, such as cellos, require purchasing an extra seat in the cabin.

Restricted and Prohibited Items

For safety reasons, the following items are strictly prohibited in both checked and carry-on baggage:

• Explosives, fireworks, and flares.
• Compressed gases and flammable liquids.
• Toxic or radioactive substances.

Lithium Batteries: Loose lithium batteries and power banks must only be packed in your carry-on luggage and are forbidden in checked bags. Ensure they are protected from short circuits.

Packing Tips for Regional Travel

When flying on regional routes to destinations like Irkutsk or smaller Siberian towns, you may be traveling on An-24 or An-26 aircraft. These planes have smaller overhead bins compared to standard jets.

• Use Soft Bags: A soft-sided duffel bag or backpack is easier to stow in limited spaces than a hard-shell carry-on.
• Keep Essentials Close: If your carry-on needs to be gate-checked due to space constraints, ensure you have your travel documents, medication, and valuables in a small personal bag that stays with you.
• Layer Up: If you are close to the weight limit, wear your heaviest clothes and boots to reduce the weight of your checked bag.

IrAero understands that pets are part of the family and welcomes cats and dogs on board its flights, subject to specific regulations and prior approval. Passengers must inform the airline at least 48 hours before departure to reserve a spot, as there is a limit on the number of animals allowed per flight.

In cabin (carry-on)

• Carrier dimensions: To ensure the safety and comfort of all passengers, the pet container must fit under the seat in front of you. The dimensions should generally not exceed 45x30x20 cm (or a sum of three dimensions not exceeding 105-115 cm).
• Maximum pet weight: Up to 8 kg (including the carrier/container).
• Allowed pet types: Primarily domestic cats and dogs.
• Breed restrictions: Flat-faced (brachycephalic) breeds may have specific restrictions due to potential breathing difficulties; consult the airline prior to booking.
• Limit per passenger: Usually one container per passenger.

In cargo hold (checked baggage)

• Container requirements: A rigid, IATA-compliant crate with a secure lock, proper ventilation, and absorbent bedding is mandatory.
• Weight and size limits: Animals exceeding 8 kg (up to 50 kg) must travel in the heated and pressurized cargo hold.
• Temperature restrictions: Travel may be restricted during periods of extreme heat or cold to ensure animal safety.
• Required documentation: All transport documents must be attached securely to the crate.

As cargo (for large animals)

• When this option is required: For animals weighing over 50 kg or for pets traveling unaccompanied.
• Special requirements: These transport arrangements require processing through the cargo terminal rather than the standard passenger check-in counters.
• Booking procedure: Transport must be arranged separately through IrAero cargo sales agents.

Required documentation

• Veterinary passport: Must contain valid records of the animal's breed, owner details, and physical description.
• Health certificate: A valid veterinary certificate (such as Form No. 1 for travel within Russia) issued shortly before the flight.
• Vaccinations: Proof of a valid rabies vaccination and other mandatory inoculations is strictly required.
• International certificates: Additional veterinary requirements apply for flights to international destinations like Istanbul or Ulaanbaatar. Always check the import regulations of the destination country.

Service costs

• In-cabin fee: Transporting a pet is charged as a fixed-rate special service; it is not included in the free baggage allowance.
• Cargo hold fee: Costs are typically calculated based on the total weight of the animal and the crate.
• Note: Prices vary by route and payment is usually required at the airport before departure.

Preparation tips

• Carrier requirements: Ensure the carrier is well-ventilated and allows the pet to stand up, lie down, and turn around comfortably.
• Feeding: Feed your pet a light meal approximately 4 hours before the flight to prevent motion sickness.
• Stress reduction: Place a familiar blanket or toy inside the crate to help keep the animal calm during the journey.

Restrictions

• Prohibited breeds: Aggressive dog breeds may be restricted or require reinforced cages.
• Prohibited animals: Wild animals, rodents, reptiles, and laboratory animals are generally not permitted on passenger flights.
• Exceptions: Guide dogs accompanying passengers with disabilities travel free of charge, provided they are muzzled, leashed, and have the necessary training documentation.

Important: Animal transport rules are subject to change. We strongly recommend contacting IrAero directly or visiting their official website to confirm current requirements and reserve a space for your pet well in advance of your trip.

IrAero Loyalty Program

Currently, IrAero focuses on providing affordable regional connectivity and direct value through its ticket pricing structure rather than operating a traditional, complex frequent flyer program. The airline does not maintain a dedicated mileage-based scheme or a tiered elite status system for individual travelers. Instead of accumulating points for future redemption, passengers benefit from immediate access to competitive fares and a transparent "pay for what you need" service model, which is particularly advantageous for travelers exploring unique routes in Siberia and beyond.

Membership Tiers and Status

IrAero does not utilize a classic hierarchy of Silver, Gold, or Platinum cards. Recognition and benefits are determined solely by the fare brand purchased for a specific flight, allowing every passenger to choose their level of comfort and flexibility instantly:

• Promo / Light: The entry-level option designed for budget-conscious travelers, offering the lowest price with hand luggage only and no refund options.
• Standard / Optimum: The core travel tier which adds essential benefits such as a free checked baggage allowance (typically 20 kg) and the ability to select seats.
• Business: The premium tier offering the highest level of service, including priority check-in, increased baggage allowance (up to 30 kg), and business cabin seating on equipped aircraft.

Earning Miles and Points

As there is no internal currency like miles or points, travelers cannot earn loyalty credit directly from flying with IrAero. However, there are alternative ways to maximize value from your trips:

• Credit Card Rewards: Travelers are encouraged to book flights using travel-focused credit cards to earn points or cashback through their bank's own rewards program.
• Subsidized Fares: On many regional routes within Russia, the airline offers state-subsidized tickets, providing significant savings that often outweigh the value of traditional miles.

Redeeming Rewards

Since there are no accrued miles to spend, the "reward" mechanism is essentially the direct purchase of discounted tickets. Travelers can take advantage of:

• Seasonal Sales: Periodic fare sales allow passengers to book flights to destinations like Irkutsk or Sochi at reduced rates.
• Instant Upgrades: Passengers can often purchase upgrades to Business Class at the airport check-in counter if seats are available, paying a fixed fee rather than using miles.

Alliance Membership

IrAero operates as an independent carrier and is not a member of major global airline alliances such as Star Alliance, SkyTeam, or oneworld. This independence allows the airline to:

• Focus purely on its niche regional network without the constraints of global alliance route structures.
• Maintain interline agreements with specific Russian partners to facilitate connections across the country.

How to Join and Stay Updated

While there is no formal club to join, savvy travelers can ensure they never miss a deal by staying connected with the airline's latest offers:

• Newsletter Subscription: Sign up for email updates on the official IrAero website to receive notifications about new routes and seasonal promotions.
• Social Media: Follow the airline's official channels on Telegram or VKontakte for real-time announcements regarding flash sales and schedule changes.

Service Classes and Cabin Comfort

IrAero offers a practical flying experience tailored to the diverse nature of its fleet, which ranges from modern jets to rugged regional turboprops. The level of comfort and amenities varies depending on the specific aircraft operating your route, with a focus on providing reliable connectivity across the vast distances of Siberia and beyond.

Economy Class

Economy Class is available on all IrAero flights and serves as the primary option for most travelers. It is designed to offer functionality and value.

• Seating Configuration: On the modern Sukhoi Superjet 100 (SSJ-100), the cabin features a 2-3 layout, offering modern ergonomics and standard legroom. On the CRJ-200, passengers enjoy a 2-2 configuration, ensuring no one is stuck in a middle seat. Flights operated by the classic An-24 and An-26 turboprops feature a simpler, more utilitarian cabin suited for short hops to remote airfields.
• Amenities: Basic overhead storage and reading lights are available. On longer flights, passengers are provided with blankets upon request.

Business Class

For those seeking extra comfort, Business Class is available on select routes operated by the SSJ-100 aircraft.

• Enhanced Seating: The premium cabin is located at the front of the aircraft and features wider seats in a spacious 2-2 configuration, providing significantly more legroom and personal space than Economy.
• Priority Services: Passengers traveling in Business Class benefit from separate check-in counters, priority boarding, and an increased baggage allowance.
• Exclusive Atmosphere: A separated cabin area ensures a quieter and more private environment for working or resting.

In-Flight Dining

Catering on IrAero flights is determined by the flight duration and the direction of travel. The airline aims to keep passengers refreshed, though the extent of the service varies.

• Regional Flights: On short domestic sectors, such as flights from Irkutsk to nearby regional centers, service is typically limited to cold beverages (water, juice, and sodas).
• Long-Haul Routes: For flights exceeding three hours—for example, to Moscow or international destinations like Istanbul—passengers are usually served a hot meal or a substantial cold snack (such as a sandwich) accompanied by tea or coffee.
• Business Class Menu: Travelers in the Business cabin enjoy an upgraded dining experience with a selection of hot meals, appetizers, and a wider range of beverages, served on proper tableware.

Entertainment and Connectivity

IrAero does not currently offer seatback in-flight entertainment screens or Wi-Fi connectivity on board. To ensure a pleasant journey, passengers are advised to come prepared.

• Bring Your Own Device: It is highly recommended to download movies, music, or e-books onto your smartphone, tablet, or laptop prior to departure.
• Reading Materials: An in-flight magazine is often available in the seat pocket, offering travel features, news about the airline, and route maps.

Special Assistance Services

The airline provides a range of support services to ensure safety and accessibility for all passengers. These requests should generally be made at least 48 hours before departure.

• Unaccompanied Minors: A supervision service is available for children aged 5 to 16 traveling alone. Airline staff provide care from the check-in desk to the destination arrival hall.
• Passengers with Reduced Mobility: Wheelchair assistance and boarding support are available. Travelers should be aware that some regional aircraft board via stairs, so advance notice is crucial for arranging special lifting equipment at the airport.
• Families with Infants: Passengers traveling with babies under two years old (lap infants) are provided with a special seat belt extension. On certain aircraft, priority seating may be available for parents.

Destinations

IrAero operates a specialized route network focused on connecting the vast Siberian region, with its primary hub located in Irkutsk. The airline provides essential links to remote northern outposts while also facilitating travel to popular domestic and international leisure destinations. This diverse schedule caters to the unique needs of local communities, business professionals, and tourists alike.

Booking your journey with IrAero opens up unique travel opportunities across Siberia and beyond. Whether you are planning a business trip to Irkutsk or a holiday connection through Sochi, securing your tickets in advance is the best way to ensure availability and competitive pricing.

To find the best fares, it is generally recommended to book your tickets at least 3 to 4 weeks prior to your departure date. Prices tend to rise as the flight fills up, especially on popular international connections linking cities like Istanbul or Antalya with southern Russian destinations. Keep an eye out for seasonal promotions and special offers that the airline occasionally releases for early birds.

Streamline your airport experience by utilizing the online check-in service. This feature typically becomes available 24 hours before the scheduled departure, allowing you to select your preferred seat and avoid long queues at the terminal. For added convenience, consider using the airline's digital platforms to manage your booking and receive real-time updates on your flight status.

When selecting your seat, consider the nature of your route. If you are flying over the scenic landscapes near Ulaanbaatar or the vast Siberian taiga towards Blagoveshchensk, a window seat offers breathtaking views. Additionally, purchasing comprehensive travel insurance is highly advisable. This ensures peace of mind regarding baggage protection and unexpected schedule changes, which is particularly useful when traveling to more remote locations like Bodaybo or Talakan.

History and Development

Established in 1999, IrAero began its journey in the heart of Siberia, based in the city of Irkutsk. In its early years, the airline focused primarily on cargo transportation and charter operations, fulfilling a critical role in a region where aviation is often the only reliable year-round mode of transport. The company quickly built a reputation for reliability, navigating the challenging weather conditions and rugged terrain characteristic of the Russian Far East and Eastern Siberia.

The transition from a cargo carrier to a scheduled passenger airline marked the company's first major milestone. By 2006, IrAero had launched regular passenger services, initially connecting regional centers that were underserved by larger national carriers. This period saw the airline solidifying its presence in the domestic market, becoming a lifeline for communities in remote areas such as Bodaybo and places in the Yakutia region.

Fleet Evolution and Modernization

A significant factor in the airline's development has been the strategic evolution of its fleet. Initially, IrAero relied heavily on robust Soviet-designed turboprops like the Antonov An-24 and An-26. These aircraft were essential for their ability to land on unpaved runways and operate in extreme temperatures, capabilities that remain vital for serving northern destinations today.

As the airline aimed for broader horizons, it initiated a fleet modernization program. In the early 2010s, IrAero introduced Bombardier CRJ-200 regional jets, which brought increased speed and comfort, allowing for the expansion of its route map to improved airports. The most transformative step came in 2016 with the induction of the Sukhoi Superjet 100 (SSJ-100). The addition of these modern Russian-made aircraft significantly increased capacity and range, enabling the carrier to launch longer non-stop flights to federal hubs like Moscow and Sochi.

Network Expansion

With a capable fleet in place, IrAero aggressively expanded its geography. Moving beyond its traditional Siberian stronghold, the airline established secondary hubs and focus cities to optimize logistics. This expansion allowed for the creation of direct links between the Russian regions and international destinations. The airline successfully launched routes to Ulaanbaatar, fostering cross-border tourism and trade with Mongolia.

In recent years, the carrier has further developed its international leisure network. It now offers regular connections to popular vacation spots, including flights to Istanbul and Antalya. This shift from being a purely regional utility carrier to a mixed-model airline serving holidaymakers demonstrates its adaptability and ambition in the modern aviation market.

Today, IrAero stands as a prominent player in Russian aviation, continuing to balance its heritage of serving difficult-to-reach towns like Blagoveshchensk and Ulan-Ude with the demands of a modern, internationally connected route network.