Navigating Hefei is increasingly convenient thanks to a rapidly modernizing public transportation network that connects the city's historic districts with its newer commercial hubs. The backbone of this system is the Hefei Metro. Clean, efficient, and punctual, the subway system currently operates multiple lines that crisscross the city, linking major landmarks, railway stations, and shopping districts. For tourists, the metro is the most user-friendly option, as stations feature bilingual signage in English and Mandarin, and automated announcements ensure you know exactly when to disembark.
Complementing the subway is an extensive bus network, which includes a dedicated Bus Rapid Transit (BRT) system. The BRT buses run in exclusive lanes, allowing them to bypass traffic congestion during rush hours, making them a faster alternative to regular buses. While the bus system covers virtually every corner of the city, including areas not yet reached by the metro, navigating it can be slightly more challenging due to the lack of English route maps at some stops. However, route numbers are clearly displayed, and digital map apps can easily help you plan your journey.
When it comes to paying for your rides, the city has largely embraced digital solutions. The most convenient method for visitors is to use the Alipay or WeChat apps, which feature a "Transport" or "Ride Code" function that generates a QR code for scanning at metro turnstiles and bus scanners. If you prefer physical tickets, single-journey tokens can be purchased at metro stations using automatic vending machines, which accept cash and mobile payments. For those planning a longer stay, purchasing a Hefei Tong card (a rechargeable smart card) from customer service centers can save time and offer slight discounts on fares.
Fares are very affordable. Bus rides typically cost a flat rate of 2 CNY (approximately), while metro fares are distance-based, starting low and increasing slightly for longer journeys. If you choose to pay by cash on the bus, be aware that drivers do not carry change. You must drop the exact amount into the fare box upon entry, so it is advisable to carry plenty of 1 CNY coins or small notes if you are not using a mobile app or transit card.
For those seeking a more direct or private mode of transport, taxis are plentiful and can be hailed on the street. They operate on a metered system, which is strictly enforced. Alternatively, ride-hailing apps like DiDi are extremely popular and often more convenient for non-Chinese speakers, as the app allows you to input your destination in English and pays the driver automatically. This eliminates the language barrier often encountered when trying to explain a destination to a taxi driver.
For short distances or "last-mile" travel, shared bicycles are ubiquitous throughout the city. You will see rows of blue, yellow, and green bikes parked on sidewalks. These can be unlocked using the scan function within Alipay or Meituan apps. Riding a bike along the dedicated cycling paths, especially around the scenic Swan Lake or Emerald Lake areas, is not only a practical way to get around but also a pleasant way to enjoy the city's greenery.
Practical advice for travelers includes being mindful of operating hours. The metro typically runs from around 6:00 AM to 11:00 PM, though times may vary slightly by line and holidays. Rush hours, generally from 7:30 AM to 9:00 AM and 5:00 PM to 7:00 PM, can be quite crowded, so plan accordingly if you wish to avoid the squeeze. By combining the speed of the metro with the flexibility of ride-hailing and shared bikes, you can explore the city with ease and comfort.