Red Wings

Red Wings is a dynamic aviation company that has established itself as a reliable partner for travelers seeking both leisure and business connections across Eurasia. Known for its commitment to accessibility and operational efficiency, the airline bridges the gap between major regional centers and popular holiday resorts. With a refreshed brand identity and a focus on customer satisfaction, Red Wings continues to expand its route network, offering passengers a seamless and comfortable flying experience.

History and Mission
Originally established in 1999, the airline has undergone significant transformation to become a key player in the commercial aviation market. Rebranded as Red Wings in 2007, the company has focused on a strategy of connecting regional cities directly, bypassing congested central hubs where possible. Their mission is to provide affordable, safe, and quality air travel, making tourism and business trips accessible to a wider audience.

Fleet and Network
The airline operates a diverse fleet designed to meet the varying needs of its network. This includes modern regional jets like the Sukhoi Superjet 100, which are ideal for domestic connections, as well as larger aircraft such as the Boeing 777 for long-haul routes. Red Wings effectively utilizes its strategic base in Yekaterinburg to serve a growing list of destinations. The carrier is particularly popular for its leisure routes, offering regular flights to sunny getaways. For example, passengers can enjoy direct connections between international hubs like Dubai and the resort city of Sochi.

Safety and Service
Red Wings places the highest priority on flight safety and technical reliability. The airline adheres to strict maintenance standards and continuously upgrades its protocols to ensure passenger well-being. Onboard, travelers can expect a hospitable environment with a professional crew dedicated to making the journey as pleasant as possible.

Travelers in the United Arab Emirates can reach out to Red Wings for assistance with bookings, flight schedules, or baggage inquiries through the airline's central support channels. Whether planning a trip from Dubai or managing an existing reservation, passengers can access customer service provided directly by the headquarters.

Official Website
For the most reliable information on flight status, online check-in, and ticket purchases, it is recommended to visit the airline's official website:
https://flyredwings.com/en/

Contact Information
Support is available through the main contact center. Operators are available to assist with any travel-related needs.

• International Call Center (24/7): +7 495 212 12 51
• General Email: info@flyredwings.com

Social Media
Passengers can also follow the airline on social media platforms for the latest news and service updates:

• Facebook: facebook.com/flyredwings
• Instagram: instagram.com/flyredwings
• Twitter/X: x.com/flyredwings

Understanding the baggage policy is an essential step in preparing for your journey with Red Wings. Whether you are traveling for a short business trip or a long vacation, familiarizing yourself with the allowances for carry-on and checked items will help ensure a smooth check-in process. The airline offers different fare tiers, so it is always recommended to check the specific conditions indicated on your ticket.

Carry-on Baggage Allowances
Passengers flying with Red Wings are generally entitled to bring one piece of hand luggage into the cabin. The standard allowance typically permits a bag weighing up to 10 kg. It is important that this item fits within the specified dimensions—usually 55x40x25 cm—to ensure it can be safely stowed in the overhead compartment or under the seat in front of you. Personal items such as a handbag, briefcase, or laptop bag are often allowed in addition to the main carry-on piece, provided they are not excessive in size.

Checked Baggage Limits
Your checked baggage allowance depends on the fare family you have purchased.

• Light Fares: These tickets are designed for travelers who prefer to travel light and typically include only hand luggage. Checked bags can be added for an additional fee.
• Standard and Economy Fares: These usually include one piece of checked baggage free of charge. The standard weight limit for a single piece is generally 23 kg, with the sum of three dimensions (length + width + height) not exceeding 203 cm.

If your itinerary includes flights from Dubai to destinations like Sochi, be sure to verify if your specific tariff covers checked luggage to avoid surprises at the airport.

Excess Baggage Fees
If your luggage exceeds the weight or size limits, or if you wish to transport more bags than your fare allows, excess baggage fees will apply. It is highly advisable to purchase additional baggage allowance online via the official Red Wings website before your flight, as airport fees are often significantly higher. Overweight bags (typically those between 23 kg and 32 kg) and oversized items will incur specific surcharges.

Special Items and Sports Equipment
Red Wings is accustomed to transporting passengers to active leisure destinations, and as such, they have provisions for sports equipment. Skiing and snowboarding gear, surfing equipment, or bicycles can often be carried as part of your free baggage allowance or for a special fee, depending on the season and route. For travelers heading to the slopes near Sochi, checking the current seasonal promotions for ski equipment transport is recommended. Musical instruments can be carried in the cabin if they fit the hand luggage dimensions or must be checked if they are larger.

Restricted and Prohibited Items
To ensure safety on board, certain items are strictly prohibited in both carry-on and checked baggage.

• Prohibited: Explosives, compressed gases, flammable liquids, oxidizers, and toxic substances.
• Carry-on Restrictions: Liquids, gels, and aerosols must be in containers of 100 ml or less and placed in a transparent, resealable plastic bag. Sharp objects must be packed in checked luggage.
• Lithium Batteries: Spare lithium batteries and power banks must be carried in your hand luggage and are not permitted in checked bags.

Tips for Packing Efficiently
To make your journey as comfortable as possible, consider weighing your bags at home to avoid excess fees. Place valuable items, documents, and medication in your carry-on. If you are connecting through the airline's hub in Yekaterinburg, ensure your luggage is tagged to your final destination. Labeling your bags inside and out with your contact details can also help in the unlikely event they are misplaced.

Traveling with pets requires careful planning, and Red Wings strives to make the journey as comfortable as possible for your furry companions. The airline permits the transport of domestic animals such as cats, dogs, and birds, provided all safety and sanitary regulations are met. Whether flying within the domestic network or on international routes, understanding the specific policies is crucial for a smooth experience.

In Cabin (Carry-on)
Small animals may travel in the passenger cabin if they meet specific size and weight criteria. This option ensures your pet remains with you throughout the flight.

• Carrier Dimensions: The container must typically not exceed 115 cm in the sum of three dimensions (usually 55x40x20 cm or 55x40x25 cm depending on the aircraft type).
• Maximum Weight: The total weight of the pet and the carrier must not exceed 8 kg.
• Allowed Pet Types: Generally restricted to domesticated cats, dogs, and birds.
• Limit per Passenger: Usually, one container per passenger is allowed.

In Cargo Hold (Checked Baggage)
Animals that exceed the weight or size limits for cabin transport must travel in the luggage compartment. This area is pressurized and temperature-controlled on suitable aircraft.

• Container Requirements: Pets must be housed in a rigid, IATA-compliant travel crate with secure locks and a waterproof bottom.
• Weight and Size Limits: Animals weighing up to 50 kg (including the crate) are typically accepted as checked baggage.
• Comfort: The container must be spacious enough for the animal to stand, turn around, and lie down naturally.
• Booking: Space in the hold is limited, so advance confirmation is required.

As Cargo
For very large animals, unaccompanied pets, or animals traveling for commercial purposes, cargo transport may be necessary.

• Requirement: Often mandatory for animals exceeding 50 kg or for specific routes where checked pet baggage is not available.
• Procedure: This service is processed through the cargo terminal and requires separate booking arrangements.

Required Documentation
To ensure your pet is cleared for travel, you must present valid documents at the airport.

• Veterinary Passport: A valid document identifying the animal and owner.
• Health Certificate: A certificate (such as Form No. 1 for Russia) issued by a state veterinary clinic, usually valid for a short period (e.g., 5 days) before travel.
• Vaccinations: Proof of valid vaccination against rabies and other diseases as required by the destination country.
• International Certificates: For flights to destinations like Dubai, compliance with the import regulations of the United Arab Emirates is mandatory.

Service Costs
Transporting animals is not included in the free baggage allowance and is subject to special tariffs.

• In-Cabin Fee: Charged as a fixed rate per flight segment.
• Cargo Hold Fee: Varies based on the weight of the animal and the container.
• Pricing Note: Fees depend on the route and current exchange rates; international flights generally incur higher charges than domestic ones.

Preparation Tips
Proper preparation helps reduce stress for your pet during the journey.

• Carrier Training: Acclimatize your pet to their travel crate several weeks before the flight.
• Feeding: Feed your pet a light meal approximately 4 hours before departure to prevent motion sickness.
• Hydration: Ensure the animal is well-hydrated but avoid excessive water right before the flight.
• Comfort Items: Place an absorbent mat and a familiar item, like a toy or blanket, inside the carrier.

Restrictions
Certain limitations apply to ensure safety and compliance with aviation rules.

• Prohibited Animals: Wild animals, rodents, reptiles, and arthropods are generally not permitted.
• Breed Restrictions: Brachycephalic (short-nosed) dogs like Pugs or Bulldogs may have restrictions due to respiratory risks; check specific policies for the cargo hold.
• Service Animals: Guide dogs accompanying passengers with disabilities often travel free of charge in the cabin, provided they are leashed and muzzled.

Important: Airline policies regarding pet travel are subject to change. It is strongly recommended to contact Red Wings customer support directly to confirm the latest rules and book a spot for your pet at least 48 hours before your departure.

Program Overview
Red Wings (WZ) currently operates as a value-focused airline and does not maintain a traditional frequent flyer program with mileage accrual or elite membership tiers like "Gold" or "Platinum." Instead of a complex points system, the airline prioritizes accessible air travel by offering competitive upfront fares and transparent service bundles. This "Smart Low Cost" model allows passengers to pay only for the services they need, ensuring the best possible price for every journey.

Service Tiers (Fare Families)
In the absence of loyalty status levels, Red Wings structures its benefits through distinct fare families. These "tiers" of service allow travelers to choose their level of comfort and flexibility:

• Light: The most affordable entry-level option, designed for light travelers. It typically includes only hand luggage (up to 10 kg) and restricts ticket refunds or changes.
• Standard: The core tier for most tourists, which adds a checked baggage allowance (usually up to 23 kg) and offers more reasonable conditions for date changes.
• Economy/Maximum: The top-tier fare providing maximum flexibility, including refundable tickets, generous baggage allowances, and complimentary seat selection where available.

Earning and Savings
Since there is no mileage currency to accumulate, "earning" with Red Wings translates to direct savings on ticket purchases.

• Direct Discounts: Frequent promotions and seasonal sales offer immediate price reductions rather than deferred rewards.
• Partner Offers: Passengers booking through the official site may occasionally find discounts from partner hotels or insurance providers.
• Bank Programs: Travelers can often earn cashback or points through their own credit card rewards programs when booking flights to destinations like Dubai or Sochi.

Redeeming Benefits
Travelers realize value instantly through the fare structure rather than redeeming points later.

• Instant Value: The primary reward is the lower cost of the ticket itself.
• A La Carte Services: Passengers can use their savings to purchase specific upgrades such as extra legroom seats, additional baggage, or in-flight meals.
• Subsidized Routes: Red Wings operates several government-subsidized regional routes, effectively "redeeming" state support to offer lower fares to passengers.

Alliance and Partnerships
Red Wings is an independent carrier and is not currently a member of major global airline alliances such as Star Alliance, SkyTeam, or oneworld. However, it maintains interline agreements and partnerships with other regional carriers to facilitate connections across its network, centered around its hub in Yekaterinburg.

How to Join
While there is no loyalty club to join, creating a personal account on the Red Wings website is highly recommended for frequent travelers.

• Registration: Sign up at the official website by providing your email and personal details.
• Benefits: A personal account allows for faster booking management, storage of passenger data, and easy access to itinerary history.
• Newsletter: Subscribing to the airline's newsletter is the best way to stay informed about "Smart" fares and limited-time offers.

Red Wings (WZ) is dedicated to providing a practical and comfortable flight experience, focusing on value and efficiency. While the airline operates as a "Smart Low Cost" carrier on many domestic routes, its international service—especially on longer leisure routes—often incorporates full-service elements. Passengers can expect a clean, safe environment and friendly service designed to make the journey from the UAE to Russia pleasant and hassle-free.

Service Classes
The cabin configuration depends largely on the aircraft type operating the route.

• Economy Class: The primary offering across the entire fleet. It provides a standard, no-frills travel experience suitable for both business and leisure. Passengers enjoy ergonomic seating and essential amenities. The fare type purchased (Light, Standard, or Maximum) determines baggage allowance and ticket flexibility, but the onboard experience remains consistent.
• Business Class: Available exclusively on select wide-body aircraft (such as the Boeing 777) used for high-demand long-haul routes. Travelers in this cabin enjoy enhanced privacy, wider seats with greater recline, and a premium level of service, including priority boarding and upgraded meal options.

Seat Configuration and Comfort
On the airline's regional jets (like the SSJ-100), the Economy cabin features a standard 2-3 or 3-3 layout with a seat pitch of approximately 29–30 inches, adequate for short to medium-haul trips. On larger aircraft flying routes like Dubai to Sochi, the layout is optimized for passenger volume while maintaining comfort.
For those seeking extra space, Red Wings offers the "Extra Comfort" service. Passengers can purchase seats with additional legroom (typically located in the first row or emergency exit rows) during check-in or online management. This is highly recommended for taller travelers or those desiring more personal space.

In-Flight Dining
Meal services vary significantly based on the flight duration and destination.

• Short Flights: On domestic or short regional hops, service is typically limited to complimentary water. Soft drinks and snacks may be available for purchase.
• Longer Flights: For international flights exceeding 3–4 hours, such as the connection between the UAE and Yekaterinburg or Sochi, passengers are usually served a complimentary hot meal and beverages.
• Special Meals: Travelers with specific dietary requirements are advised to contact the airline at least 24 hours in advance to inquire about the availability of special meal requests.

Entertainment and Connectivity
In line with its value-oriented model, Red Wings generally does not provide seatback entertainment screens or Wi-Fi connectivity on its standard fleet. Passengers are encouraged to "Bring Your Own Device" (BYOD). It is advisable to download movies, music, or e-books onto your smartphone, tablet, or laptop prior to departure. The airline does provide an in-flight magazine, FlyRedWings, which features travel articles, route maps, and lifestyle content.

Special Services
Red Wings is committed to making air travel accessible to everyone.

• Passengers with Reduced Mobility: The airline offers assistance for passengers requiring wheelchairs or help boarding. Requests must be made at the time of booking or at least 48 hours before departure to ensure ground staff are prepared.
• Children and Infants: Families are welcome on board. Infants (under 2 years) travel on a parent's lap at a significantly reduced fare. For unaccompanied minors (typically ages 5–12), a supervised travel service is available for an additional fee, ensuring the child is escorted by staff from check-in until they are met by a guardian at the destination.

Red Wings offers a variety of travel options, anchoring its operations at its primary hub in Yekaterinburg. Travelers looking for connections from the United Arab Emirates can take advantage of their scheduled services to explore new destinations. Below is a detailed overview of the airline's current most frequent routes.

Booking your flight with Red Wings well in advance is often the most effective strategy to secure the best fares. Travelers are encouraged to look for tickets several weeks prior to their intended departure date to take advantage of lower prices. Additionally, being flexible with your travel dates can be beneficial; flying mid-week or during off-peak seasons frequently offers better value compared to weekends and major holidays.

To find the most attractive deals and promotions, it is advisable to regularly check the airline's official website. Signing up for their newsletter is a smart way to receive direct updates on flash sales and seasonal offers. Keeping an eye on their social media channels can also provide early access to special discounts that may not be widely advertised elsewhere.

Save time at the airport by utilizing the online check-in feature. This service typically becomes available 24 hours before your scheduled flight, allowing you to select your seat and obtain your boarding pass ahead of time. For passengers traveling with carry-on luggage only, this streamlined process allows you to proceed directly to security, bypassing the traditional check-in counters.

For a more comfortable journey, consider your seat selection carefully. Whether you prefer a window seat to enjoy the view or an aisle seat for easier mobility, selecting your spot during the booking or check-in process ensures you sit exactly where you want. If you require additional space, check for options to purchase seats with extra legroom for a small fee.

We highly recommend adding travel insurance to your booking to cover any unforeseen changes or emergencies during your trip. To enhance your travel experience, make use of the airline's mobile-optimized website via your smartphone browser. It provides a convenient way to manage your reservation, check flight schedules, and access important travel information on the go without the need to download a dedicated application.

The history of Red Wings dates back to 1999 when it was founded under the name VARZ-400. Originally established with a focus on aviation support, the carrier later evolved into a passenger airline known as Airlines 400. A major turning point occurred in 2007 when the company underwent a comprehensive rebranding, adopting its current name and a fresh visual identity. This transformation marked the beginning of its active expansion into the scheduled and charter flight markets, positioning it as a recognizable brand in the aviation industry.

Throughout its existence, the airline has maintained a unique approach to its fleet composition. Historically, Red Wings was the largest commercial operator of the Russian-made Tupolev Tu-204, demonstrating a strong commitment to domestic aviation technology. Over time, the carrier modernized its operations by introducing Airbus A320 and A321 aircraft to serve high-demand routes. In recent years, the fleet strategy has shifted significantly towards the Sukhoi Superjet 100 (SSJ-100), allowing the airline to enhance regional connectivity and increase flight frequencies across its network.

Strategic development has seen the airline move beyond a single base of operations. While maintaining a presence in Moscow, the carrier has successfully established a major hub at Yekaterinburg. This regional focus has enabled the airline to create a decentralized network, offering passengers more direct flights between cities without the need to connect through the capital. This hub model has been instrumental in improving transit times and making air travel more accessible across different regions.

Today, the airline continues to expand its international footprint, connecting diverse destinations to cater to both leisure and business travelers. The network now includes important links between the Middle East and popular destinations. For example, the carrier operates flights connecting Dubai directly with the coastal city of Sochi, facilitating tourism and strengthening travel ties between the regions.