China Eastern

China Eastern Airlines stands as a colossal bridge connecting the ancient wonders of the East with the modern dynamism of the world, operating as one of the "Big Three" major carriers in mainland China. With its primary base in the bustling metropolis of Shanghai, the airline offers an extensive network that seamlessly links global travelers to the heart of Asia and beyond. As a proud member of the SkyTeam alliance, China Eastern combines traditional hospitality with contemporary efficiency, making it a preferred choice for millions of passengers annually.

History and Global Presence

Established in 1988, China Eastern has grown from a regional carrier into a global aviation powerhouse. While it maintains a dense domestic network covering every corner of China, its international footprint is equally impressive. For travelers departing from the United Arab Emirates, the airline provides vital connectivity. Regular flights connect Dubai and Abu Dhabi directly to Shanghai, facilitating seamless travel between the Middle East and East Asia. Additionally, the carrier offers routes to culturally rich destinations such as Kunming, the coastal city of Qingdao, and the historic capital of Xian.

Modern Fleet and Comfort

The airline boasts one of the youngest and largest fleets in the world, comprising over 600 aircraft. The fleet mix includes modern wide-body jets like the Boeing 777-300ER and Airbus A350-900, which are typically deployed on long-haul international routes to ensure maximum passenger comfort. These aircraft are equipped with state-of-the-art in-flight entertainment systems and Wi-Fi connectivity. China Eastern is also notable for being the global launch customer for the C919, China's domestically developed large passenger jet.

Commitment to Safety and Service

Safety is the cornerstone of China Eastern's operations. The airline adheres to rigorous international safety standards and maintains a strong operational record. Their mission focuses on providing "World-class hospitality with Eastern charm," which is reflected in their attentive cabin service and the premium experience offered in their lounges. Over the years, the carrier has received numerous accolades, including recognition for its safe flight operations and contributions to the civil aviation industry.

Travelers flying with China Eastern Airlines from the United Arab Emirates can easily manage their journeys through the airline's digital channels. Whether you are departing from Dubai or Abu Dhabi, the most reliable way to access support, check flight status, or modify bookings to Shanghai is via the official online platforms.

Official Website

For ticket reservations, online check-in, and the most current information regarding local sales offices in the UAE, passengers are encouraged to visit the official website. This is the best resource for finding verified local contact details and operational updates.

• Website: https://www.ceair.com/

Global Customer Support

For urgent inquiries, changes to your itinerary, or assistance outside of standard business hours, you can contact the airline's global customer service center, which is available 24/7.

• 24/7 Global Hotline: +86 21 95530
• Email: customercare@ceair.com

Understanding the baggage allowance is an essential part of preparing for your trip with China Eastern Airlines. Whether you are flying from Dubai or Abu Dhabi to Shanghai, the airline typically operates on a "Piece Concept" for international routes, offering generous limits but enforcing strict safety regulations regarding specific items.

Carry-On Baggage Allowances

Passengers are permitted to bring cabin baggage on board, provided it fits in the overhead bin or under the seat in front of you. The allowance depends on your class of service:

• Economy Class: Typically allows 1 piece of carry-on baggage with a maximum weight of 8 kg (approx. 17 lbs) or 10 kg depending on the specific aircraft and route.
• Business and First Class: Passengers are generally allowed 2 pieces, each weighing up to 10 kg.

The standard dimensions for carry-on bags should not exceed 56 x 36 x 23 cm (22 x 14 x 9 inches). In addition to this allowance, you may carry a small personal item such as a laptop bag, handbag, or briefcase.

Checked Baggage Limits

For flights between the Middle East and China, China Eastern usually applies the Piece Concept, which is quite favorable for travelers planning a longer stay or shopping trips.

• Economy Class: Most tickets include 2 pieces of checked luggage, each weighing up to 23 kg (50 lbs). Note that some promotional or "Basic" fares may have reduced allowances, so always check your specific ticket conditions.
• Business Class: Travelers can check in 2 pieces, with an increased weight limit of 32 kg (70 lbs) per bag.
• First Class: The allowance typically increases to 3 pieces, each up to 32 kg.

The total linear dimensions (Length + Width + Height) of each checked bag must not exceed 158 cm (62 inches).

Excess Baggage Fees

If your luggage exceeds the weight or piece limits, excess baggage fees will apply. These charges are calculated based on the zone of travel (e.g., Zone 3 for UAE to China). Overweight bags (23-32 kg) and oversized bags incur additional flat fees. It is significantly cheaper to purchase extra baggage allowance online in advance rather than paying at the airport counters.

Special Items: Sports and Music

China Eastern accommodates travelers with special equipment. Sports equipment, such as golf bags or ski gear, can often be included as part of your free checked baggage allowance if it meets weight restrictions. If it exceeds the standard allowance, special flat rates apply. Musical instruments can be checked as luggage or, if small enough (like a violin), carried on board as your cabin bag. For larger instruments like cellos, passengers must purchase an extra seat (Cabin Seat Baggage) in advance.

Crucial: Restricted and Prohibited Items

China has strictly enforced aviation security rules that may differ from other regions. Failure to comply can lead to confiscation of items or delays.

• Lithium Batteries and Power Banks: These are strictly prohibited in checked luggage. They must be carried in your carry-on bag. The rated energy must be clearly marked and less than 100Wh. Banks between 100Wh and 160Wh require airline approval at check-in. Anything over 160Wh is forbidden.
• Lighters and Matches: It is strictly forbidden to carry lighters or matches on your person, in carry-on, or in checked luggage on any flight to, from, or within China.

Tips for Packing Efficiently

To ensure a smooth journey to Kunming, Qingdao, or Xian, weigh your bags at home before heading to the airport. Ensure all old barcodes are removed from your luggage tags to avoid routing errors. Since you cannot pack lighters, plan to purchase one upon arrival if needed. Always keep your power bank easily accessible in your hand luggage to speed up security screening.

China Eastern Airlines generally facilitates travel with pets, enabling passengers to transport their cats and dogs to destinations like Shanghai. However, for international routes—particularly long-haul flights from the UAE—the airline enforces strict regulations. Unlike domestic travel within China, pets are generally not permitted in the cabin on international flights, meaning they must travel as checked baggage or cargo. Careful planning is essential to comply with health documentation and container specifications.

Transport Options

In cabin (carry-on)

• International restrictions: On international flights, including those departing from Dubai and Abu Dhabi, pets are typically not allowed in the passenger cabin.
• Exceptions: The only exception to this rule is for Certified Service Animals (such as guide dogs) that assist passengers with disabilities. These animals may travel in the cabin with valid documentation and prior approval.

In cargo hold (checked baggage)

• Standard method: This is the most common way for household pets to travel on international routes. The pet travels on the same flight as you but in a temperature-controlled section of the cargo hold.
• Container requirements: Pets must be housed in a rigid, IATA-compliant kennel (fiberglass or hard plastic) with a secure metal door, strong locking mechanism, and adequate ventilation on all sides.
• Weight and size limits: The combined weight of the pet and the crate usually determines if it can fly as checked baggage. Very heavy animals or large crates may need to be shipped as cargo.
• Temperature restrictions: To ensure animal safety, pets are not accepted if the forecast temperature at the departure, transit, or arrival airport is below -12°C or above 30°C.
• Required documentation: A "Pet Transportation Agreement" must be signed at the airport check-in counter.

As cargo (freight)

• When required: This option is mandatory for animals traveling unaccompanied, pets that exceed the weight limit for checked baggage (often over 32 kg), or when specific aircraft types cannot accommodate live animals in the baggage hold.
• Procedure: Booking is handled through the China Eastern Cargo division or a professional pet relocator and requires an Air Waybill.

Required Documentation

• Veterinary passport: Must provide clear identification of the animal and owner details.
• Health certificate: A valid Animal Health Certificate issued by a government-approved veterinarian is required. For international travel, this usually must be issued within 14 days of departure.
• Vaccinations: A valid rabies vaccination certificate is mandatory, administered at least 30 days but less than 12 months prior to the travel date.
• Export/Import permits: Flights originating from the UAE require specific export validation from the Ministry of Climate Change and Environment (MOCCAE). Additionally, strict compliance with China's import regulations (including microchipping and potential quarantine) is necessary.

Service Costs

• Calculation method: For international flights, pet transport fees are generally calculated based on excess baggage rates rather than the flat fees used for domestic sectors.
• Pricing factors: The cost is determined by the total weight of the pet plus the kennel. In some cases, the "Piece Concept" applies, where the pet counts as a special extra piece of luggage with a specific surcharge.
• Payment: Fees are typically paid at the airport ticket counter on the day of departure, subject to current exchange rates.

Preparation Tips

• Crate comfort: Ensure the carrier is spacious enough for your pet to stand naturally, turn around, and lie down comfortably. This is a strict requirement for acceptance.
• Hydration and feeding: Offer a light meal 4 to 6 hours before the flight to prevent airsickness, but keep the pet hydrated until check-in.
• Acclimatization: Let your pet get used to the crate days or weeks before the flight to reduce stress. Placing a familiar blanket inside can help.

Restrictions

• Prohibited breeds: To prevent respiratory distress, brachycephalic (snub-nosed) animals—such as Pugs, Bulldogs, Boxers, and Persian cats—are generally prohibited from traveling in the cargo hold on China Eastern flights.
• Prohibited animals: The airline does not transport wild animals, reptiles, rodents, or spiders.

Important: Pet travel regulations are complex and subject to change. We strongly recommend contacting a China Eastern Airlines local sales office immediately after booking your ticket to confirm space availability and specific requirements for your route.

Travelers flying frequently between the United Arab Emirates and China can benefit significantly from Eastern Miles, the official frequent flyer program of China Eastern Airlines. Designed to reward loyal passengers, this comprehensive program offers a range of exclusive privileges that enhance the travel experience, from earning points on daily flights to enjoying premium services at airports worldwide.

Earning Points

The core of the program is the accumulation of points. Members earn points based on the distance flown and the fare class booked. Whether you are traveling on the popular route from Dubai to Shanghai or taking a connecting flight to Kunming, every mile counts. Points can also be earned when flying with SkyTeam alliance partners. Additionally, Eastern Miles has a broad network of non-airline partners, including hotels, car rental agencies, and credit card companies, allowing members to boost their balance even on the ground.

Redeeming Rewards

The accumulated points open the door to a variety of rewards. The most popular option is redeeming them for award tickets on China Eastern, Shanghai Airlines, and China United Airlines flights, as well as SkyTeam partner flights. For those looking to elevate their comfort, points can be used for cabin upgrades—perfect for long-haul journeys from Abu Dhabi to East Asia. Other redemption options include excess baggage allowances (ideal for shoppers), gifts from the Eastern Miles online mall, and lounge access.

Elite Status and VIP Benefits

For the most frequent flyers, Eastern Miles offers three VIP membership tiers: Silver, Gold, and Platinum. Achieving these levels requires earning a specific number of status points or flying a certain number of qualifying segments within a calendar year.

• Silver Card: Benefits include priority check-in, priority baggage handling, and access to business class lounges when flying on China Eastern.
• Gold Card: Offers additional perks such as extra baggage allowance, priority boarding, and access to SkyTeam lounges worldwide with a guest.
• Platinum Card: The highest tier provides the ultimate luxury, including guaranteed seat availability (under certain conditions), highest upgrade priority, and exclusive first-class lounge access.

SkyTeam Alliance Privileges

As China Eastern is a member of the SkyTeam alliance, Eastern Miles elite members automatically enjoy Elite or Elite Plus status across the alliance network. This ensures a seamless and privileged experience when transferring to partner flights, providing benefits like priority lanes and lounge access at hundreds of airports globally.

How to Join

Membership in Eastern Miles is free and open to individuals aged 2 and above. Travelers can enroll instantly via the official China Eastern website or mobile app before their next flight to Qingdao or Xian to start earning rewards immediately.

Flying with China Eastern Airlines offers a blend of modern comfort and traditional hospitality, designed to make the journey from the UAE to East Asia relaxing and enjoyable. Whether you are traveling for business or leisure, the airline provides a range of cabin classes and amenities tailored to meet diverse needs on its long-haul routes connecting Dubai and Abu Dhabi to Shanghai.

Cabin Classes

First Class: Available on select long-haul aircraft like the Boeing 777-300ER, the First Class suites offer the pinnacle of luxury and privacy. These suites feature fully flat beds, a "do not disturb" option, and exclusive sliding doors, creating a personal sanctuary in the sky. Passengers enjoy premium bedding, designer amenity kits, and personalized service.

Business Class: Designed for the modern traveler, Business Class cabins on wide-body jets (such as the Airbus A350 and Boeing 777) typically feature a 1-2-1 configuration, ensuring direct aisle access for every passenger. The seats convert into fully lie-flat beds, allowing for restful sleep during overnight flights. Privacy shells, ample storage space, and noise-canceling headphones enhance the experience.

Economy Class: China Eastern’s Economy Class is designed with ergonomics in mind. The seats feature adjustable headrests and seat cushions that slide forward for a more comfortable recline. On many international flights, blankets and pillows are provided to ensure a cozy journey.

In-Flight Entertainment and Wi-Fi

Passengers across all classes can enjoy a comprehensive in-flight entertainment system. Personal touchscreens offer a wide selection of Hollywood blockbusters, classic Chinese cinema, TV shows, and music. Additionally, China Eastern is a leader in in-flight connectivity within China's aviation sector. Most wide-body aircraft are equipped with high-speed Wi-Fi, allowing travelers to stay connected with family or colleagues while cruising at 30,000 feet (subject to availability and local regulations).

Dining in the Sky

The culinary experience on board reflects the airline's "Eastern charm." Menus typically feature a choice between authentic Chinese dishes—such as savory noodle soups and dim sum—and Western-style meals. Business and First Class passengers can enjoy a fine dining service with multi-course meals served on china, accompanied by a selection of wines and teas. Special dietary meals (vegetarian, halal, diabetic, etc.) can be requested in advance through the airline's website or customer service.

Special Services

China Eastern is committed to making travel accessible for everyone. The airline offers dedicated services for unaccompanied minors, ensuring children traveling alone are supervised from check-in to arrival. For passengers with reduced mobility or disabilities, wheelchair assistance and special boarding arrangements are available upon request. Families traveling with infants can also book bassinet seats in advance to ensure a comfortable flight for the little ones.

China Eastern Airlines serves as a primary bridge between the Middle East and East Asia, offering travelers from the United Arab Emirates exceptional connectivity to some of China's most dynamic and historically significant cities. With robust operations from both Dubai and Abu Dhabi, the airline allows passengers to seamlessly explore a diverse range of destinations, from glittering modern metropolises to ancient cultural capitals.

Shanghai: The Cosmopolitan Gateway

As the airline's home base and primary hub, Shanghai is the most frequent destination for travelers departing from the UAE. Known as the "Pearl of the Orient," this electrifying city offers a stark contrast between the historic colonial architecture of The Bund and the futuristic skyline of Lujiazui. Visitors can stroll through the classical Yu Garden, shop on the bustling Nanjing Road, or simply enjoy the vibrant culinary scene. Shanghai also acts as a perfect transit point for connecting to other cities across Asia and the Pacific.

Kunming: The City of Eternal Spring

For nature lovers and those seeking a milder climate, the direct route to Kunming is a gateway to the stunning landscapes of Yunnan Province. Famed for its pleasant weather year-round, the city is filled with blooming flowers and lush vegetation. It serves as the ideal starting point for exploring the magical Stone Forest, the rice terraces of Yuanyang, and the diverse ethnic cultures of southwest China. The relaxed pace of life here offers a refreshing counterpoint to the bustle of bigger cities.

Qingdao: Coastal Charm and Heritage

Travelers looking for a unique blend of seaside relaxation and European influence can fly directly to Qingdao. Located on the coast of the Yellow Sea, this city is renowned for its red-roofed German colonial architecture, beautiful sandy beaches, and the majestic Laoshan Mountain. It is also celebrated worldwide as the home of Tsingtao Beer, making a visit to the local beer museum and a seafood feast by the water essential experiences for visitors.

Xian: The Ancient Capital

History enthusiasts can embark on a journey back in time with flights to Xian. As the eastern departure point of the ancient Silk Road and the capital for 13 dynasties, the city is a treasure trove of heritage. The most famous attraction is undoubtedly the Terracotta Army, a UNESCO World Heritage site that leaves visitors in awe. Beyond the warriors, the city boasts the incredibly well-preserved Ancient City Wall, which can be cycled upon, and a vibrant Muslim Quarter known for its unique street food culture.

Flight Frequency Summary

The following table outlines the frequency of flights from the UAE to these key Chinese destinations over a typical three-week period, highlighting the strong connectivity provided by China Eastern Airlines.

Planning a trip with China Eastern requires a bit of strategy to ensure a smooth and cost-effective journey. To secure the most competitive fares, it is generally advisable to book your tickets approximately 2 to 3 months in advance. Keep an eye out for seasonal promotions and special deals, which are often released during major holidays or global shopping festivals. Avoiding peak travel times, such as the Chinese New Year, can also result in significant savings on your ticket price.

Travelers flying from Dubai or Abu Dhabi have excellent connectivity options. You can fly directly to the airline's major hub in Shanghai, serving as a perfect gateway to the rest of the region. The network also offers access to other culturally rich destinations, including Kunming, the coastal city of Qingdao, and the ancient capital of Xian.

To streamline your airport experience, take advantage of the online check-in service, which typically opens 48 hours prior to departure. This allows you to skip long queues at the counters and head straight to security if you are traveling with carry-on luggage only. For added convenience, download the China Eastern mobile app. It puts essential travel tools right in your pocket, allowing you to manage bookings, select seats, and check flight status in real-time.

For long-haul flights, comfort is key. We recommend selecting your seat as early as possible—either during the initial booking or as soon as check-in opens—to secure your preferred spot. Finally, always consider purchasing comprehensive travel insurance. This provides essential protection against unexpected cancellations, luggage issues, or medical emergencies, giving you peace of mind as you embark on your adventure.

Founding and Early Years

The story of China Eastern Airlines began on June 25, 1988, when it was officially established as part of the restructuring of China's civil aviation industry. Headquartered in the vibrant city of Shanghai, the airline started with a focused regional network but quickly set its sights on global expansion. In its formative years, it played a crucial role in connecting the economic powerhouse of East China with the rest of the country, laying the groundwork for what would become one of the world’s largest carriers.

Strategic Mergers and Financial Milestones

The airline's growth trajectory has been marked by bold strategic moves. In 1997, it achieved a historic milestone by becoming the first Chinese airline to be listed simultaneously on the New York, Hong Kong, and Shanghai stock exchanges. This financial strength fueled further expansion, leading to significant mergers that reshaped its operations. In 2002, the company merged with China Yunnan Airlines and China Northwest Airlines, greatly enhancing its presence in western and northern China. A pivotal moment came in 2010, when China Eastern completed a merger with Shanghai Airlines, consolidating its dominance in its home hub and streamlining operations across its two main airports.

Global Alliances and Route Expansion

Recognizing the importance of global connectivity, the carrier officially joined the SkyTeam alliance in June 2011. This strategic partnership opened up a vast network of international destinations and shared benefits for passengers. Over the decades, the airline has aggressively expanded its international footprint, launching key long-haul routes to Europe, North America, and the Middle East. For travelers in the UAE, this expansion has established vital links, with regular services now connecting Dubai and Abu Dhabi to the heart of Asia. The network has also grown to include direct access to culturally rich cities such as Kunming, the coastal hub of Qingdao, and the historic ancient capital of Xian.

Fleet Evolution and Innovation

From operating a modest fleet in the late 1980s, China Eastern has evolved to command one of the youngest and most advanced fleets in the skies. The airline has continuously modernized its aircraft, transitioning to state-of-the-art wide-body jets like the Boeing 777-300ER and Airbus A350-900 for long-haul missions. A testament to its commitment to innovation was its selection as the global launch customer for the COMAC C919, China's first domestically developed large passenger jet. The successful commercial debut of the C919 in May 2023 marked a new chapter in the airline's history, symbolizing a blend of national pride and technological advancement.

Modern Developments

Today, China Eastern continues to push the boundaries of passenger experience through digital innovation. The airline has been a pioneer in implementing "smart travel" solutions, including RFID baggage tracking and high-speed in-flight Wi-Fi on its wide-body fleet. With a focus on sustainability and efficiency, the carrier is actively shaping the future of air travel while maintaining its role as a primary bridge connecting the world to the Orient.