China Airlines

China Airlines, the flag carrier of Taiwan, is a premier full-service airline celebrated for its distinctive Plum Blossom livery and gracious Asian hospitality. Headquartered in Taoyuan City with its primary hub at Taipei Taoyuan International Airport, the carrier connects travelers to a vast network spanning Asia, Europe, North America, and Oceania. Since joining the SkyTeam alliance, the airline has further solidified its status as a major global player, offering passengers seamless connectivity and world-class service across borders.

Established in 1959, the airline has grown from humble roots into one of the most respected names in Asian aviation, currently serving over 100 destinations with a fleet of more than 80 aircraft. China Airlines acts as a vital bridge between East and West, with a network that is particularly strong within Asia. Frequent flights connect travelers to major regional hubs, including the dynamic metropolis of Hong Kong, the vibrant streets of Tokyo, and the cultural center of Bangkok. The carrier also maintains robust connections to Manila and Seoul, facilitating both business and leisure travel, while the route to Los Angeles remains a cornerstone of its long-haul transpacific operations.

Operating under the IATA code CI, China Airlines utilizes a sophisticated fleet that includes modern aircraft such as the Airbus A350-900 and A321neo, as well as the Boeing 777-300ER and 737-800. The airline is renowned for its cabin aesthetics, which blend traditional cultural elements with modern "NextGen" design to create a serene and elegant atmosphere onboard. This commitment to design excellence has earned the carrier numerous accolades, including prestigious Red Dot Design Awards. Passengers across all classes enjoy ergonomic seating, advanced inflight entertainment, and a culinary experience that highlights authentic local flavors.

Safety and sustainability are central to the airline's mission. China Airlines is fully IOSA (IATA Operational Safety Audit) certified, adhering to the highest international safety standards through rigorous training and maintenance programs. The company also actively pursues eco-friendly initiatives, aiming to reduce carbon emissions and promote sustainable aviation practices. With a focus on "Eco Services," the airline strives to protect the environment while delivering a comfortable and secure journey for every guest.

For travelers in the United Arab Emirates, China Airlines primarily manages inquiries and bookings through its global customer service network. While the airline does not operate a direct street-level ticket office in Dubai, passengers can access comprehensive support via the official website or by contacting the global customer care center for assistance with reservations, ticketing, and flight information. Local services are facilitated through a General Sales Agent (GSA), ensuring that passengers in the region have access to necessary support.

Official Website

For the most up-to-date flight schedules, online check-in, and ticket management, travelers are encouraged to visit the official website. The site offers a user-friendly interface for all your travel needs.

• Official Website: www.china-airlines.com

Contact Information

If you require direct assistance, you can contact the global customer service center, which is available to assist international passengers with their travel plans.

• Global Customer Service (24/7): +886 2 412 9000 (International charges may apply)
• Email: tpecc@china-airlines.com (Global Customer Care)
• Mobile App: China Airlines (Available on iOS and Android)

Social Media

Stay connected with the latest news, promotions, and travel updates by following the airline's official social media channels:

• Facebook: China Airlines
• Instagram: @chinaairlines.tw
• X (Twitter): @chinaairlinesEN
• YouTube: China Airlines

Local Support in the United Arab Emirates

China Airlines maintains a presence in the UAE through a designated General Sales Agent (GSA). As office locations and local contact numbers may change, passengers requiring local assistance are advised to use the global customer service line or check the "Contact Us" section on the official website to verify the current details of the authorized local representative before visiting.

Emergency & 24/7 Support

For urgent matters, such as last-minute changes or flight disruptions outside of standard business hours, please contact the headquarters' 24-hour service line.

• 24-Hour Global Support: +886 2 412 9000
• Support from Taipei Hub: Available for all international inquiries.

Travelers flying with China Airlines can expect a generous and straightforward baggage policy designed to accommodate both essential travel needs and extra luggage. The airline has standardized its checked baggage regulations to a "Piece System" across all international routes, making it easier for passengers to plan their packing whether they are flying to the carrier's hub in Taipei or connecting to other destinations.

Carry-on Baggage Allowance

For safety and comfort in the cabin, China Airlines enforces specific limits on hand luggage. All carry-on items must fit in the overhead bin or under the seat in front of you.

• Economy and Premium Economy Class: Passengers are permitted 1 piece of carry-on baggage weighing no more than 7 kg (15 lbs). The dimensions must not exceed 56 x 36 x 23 cm (22 x 14 x 9 inches).
• Business Class: Travelers in Business Class generally enjoy an enhanced allowance, permitting 2 pieces of carry-on baggage. This ensures greater flexibility for carrying essentials and valuables, subject to total weight restrictions.
• Personal Item: In addition to the carry-on bag, all passengers may bring 1 personal item free of charge, such as a handbag, laptop bag, or small backpack.

Checked Baggage Limits

The checked baggage allowance is determined by your travel class and ticket fare family. China Airlines applies the Piece Concept for all routes, ensuring consistency for global travelers.

• Economy Class: Depending on the fare type (Discount, Basic, Standard, or Flex), passengers typically receive an allowance of 1 or 2 pieces. Each piece must not exceed 23 kg (50 lbs).
• Premium Economy Class: Passengers are allowed 2 pieces of checked baggage, with a generous weight limit of up to 28 kg (61 lbs) per bag.
• Business Class: The most generous allowance permits 2 pieces of baggage, with each bag weighing up to 32 kg (70 lbs).

Excess Baggage Fees

If your luggage exceeds the free allowance in number, weight, or size, excess baggage fees will apply. These fees are calculated based on the zone of travel and are charged per piece. It is usually cheaper to pre-purchase excess baggage allowance online through the China Airlines website rather than paying at the airport counter.

Special Baggage: Sports Equipment & Musical Instruments

China Airlines accommodates passengers traveling with special items, though specific rules apply:

• Sports Equipment: Items such as golf bags, bicycles, surfboards, and skiing equipment can generally be included as part of your checked baggage allowance. If the equipment exceeds the standard weight or piece limits, excess baggage charges will apply. Bicycles must be properly packed in a protective box or bag with tires deflated.
• Musical Instruments: Small instruments that fit within the carry-on dimensions (e.g., violins, flutes) can be brought into the cabin as your carry-on luggage. Larger instruments (e.g., cellos) requiring their own space can be transported in the cabin by purchasing an extra seat. Instruments checked as hold luggage must be packed in hard-shell cases to prevent damage.

Restricted and Prohibited Items

To ensure flight safety, strict regulations govern what can be packed in checked and carry-on bags. Please adhere to the following rules to avoid confiscation or delays:

• Lithium Batteries & Power Banks: These are strictly prohibited in checked baggage. They must be carried in your hand luggage. Power banks must have a clear capacity label and not exceed 160Wh (approval required for 100Wh-160Wh).
• Lighters and Matches: Generally, one small lighter is permitted on your person, but rules can vary by country. They are typically forbidden in checked and carry-on bags.
• Electronic Devices: Spare batteries for cameras, drones, or laptops must be packed in carry-on luggage and individually protected to prevent short circuits.

Tips for Packing Efficiently

Maximize your allowance and ensure a smooth check-in process with these tips:

• Weigh Before You Go: Use a portable luggage scale to ensure your bags are within the weight limits (23 kg for Economy, 28 kg for Premium Economy, 32 kg for Business) to avoid unexpected fees.
• Label Everything: Attach a sturdy baggage tag with your name, phone number, and email address to every checked bag. Place a copy of your contact details inside the bag as well.
• Keep Valuables Close: Always pack essential medication, travel documents, jewelry, and electronics in your carry-on bag. Never place fragile or valuable items in checked luggage.

Traveling with pets requires careful planning, and China Airlines is committed to ensuring the safety and comfort of your furry companions during the journey. While the airline welcomes pets, specific policies are in place to adhere to international safety standards and quarantine regulations, with most pets traveling securely in the temperature-controlled cargo hold rather than the passenger cabin.

Transport Options

China Airlines offers different modes of transport for animals depending on their size, type, and the specific regulations of the destination country. Please review the following options to determine which applies to your pet.

In Cabin (Carry-on)

It is important to note that China Airlines generally does not permit pets (such as dogs and cats) to travel in the passenger cabin on international flights, with the strict exception of qualified service animals.

• Service Animals: Certified service dogs assisting passengers with disabilities are welcome in the cabin without weight restrictions, provided they remain at the passenger's feet and do not obstruct aisles.
• General Pets: For non-service animals, please refer to the "In Cargo Hold" section below, as cabin travel is typically unavailable for standard pets.
• Carrier Requirements (Service Animals): While no carrier is required for service dogs, they must be harnessed and leashed at all times.

In Cargo Hold (Checked Baggage)

For most travelers, this is the standard method for transporting cats and dogs. Your pet travels on the same flight as you but in a specialized, climate-controlled section of the cargo hold.

• Container Requirements: Pets must be housed in a rigid, IATA-compliant plastic or fiberglass crate that is escape-proof and leak-proof.
• Size & Comfort: The crate must be spacious enough for the animal to stand, turn around, and lie down naturally.
• Ventilation: The container must have adequate ventilation openings on at least three sides.
• Weight Limits: The combined weight of the pet and the container typically must not exceed 32 kg. Animals exceeding this limit usually must be shipped as cargo.
• Provisions: Empty food and water containers must be attached to the inside of the crate, accessible from the outside for refilling if necessary.

As Cargo (Freight)

This option is necessary for larger animals, unaccompanied pets, or when traveling to countries that require pets to arrive as manifest cargo due to quarantine laws.

• When Required: Mandatory for animals/crates exceeding the checked baggage weight limit (over 32 kg) or for specific destinations with strict import protocols.
• Booking Procedure: You must contact the China Airlines Cargo department directly to arrange this service well in advance of your travel date.
• Special Handling: Professional freight forwarders are often recommended to assist with the complex paperwork and logistics for cargo shipments.

Required Documentation

To ensure a smooth departure and entry at your destination, you must prepare a complete set of documents. Missing paperwork can result in travel denial.

• Veterinary Passport: A current record identifying the pet and its owner.
• Health Certificate: A valid clinical health certificate issued by a veterinarian, typically within 10 days of the flight (timeframes vary by country).
• Vaccination Records: Proof of valid rabies vaccination and other route-specific shots.
• Export/Import Permits: Any quarantine certificates or import permits required by the destination country (e.g., UAE, Taiwan, Japan).
• Indemnity Form: A "Declaration of Indemnity" form provided by China Airlines must be signed at check-in.

Service Costs

Fees for pet travel are charged separately and are not included in the free baggage allowance. Costs are calculated based on weight and route.

• In-Cabin Fee: Not applicable for general pets; service animals travel free of charge.
• Cargo Hold Fee: Charged based on the total weight (pet + crate). fees typically range from 1.5 to 2 times the applicable excess baggage rate per kilogram.
• Pricing Variation: Specific costs depend on the flight zones (e.g., flights from Taipei to North America vs. regional Asian routes).

Preparation Tips

Preparing your pet for the journey can significantly reduce stress and ensure their safety.

• Acclimatization: Let your pet get used to the travel crate several weeks before the flight to reduce anxiety.
• Feeding: Feed your pet a light meal about 4-6 hours before departure; do not feed them immediately before the flight to prevent airsickness.
• Hydration: Ensure your pet is well-hydrated, but empty the water dish before check-in to avoid spills (freeze water in the dish if permitted).
• Comfort Items: Place a familiar absorbent mat or towel inside the crate. Avoid hard toys that could cause injury during turbulence.

Restrictions

China Airlines enforces strict restrictions to protect animal welfare and flight safety.

• Prohibited Breeds (Brachycephalic): Snub-nosed dogs and cats (e.g., Pugs, Bulldogs, Persian cats) are generally not accepted as checked baggage due to respiratory risks at high altitudes.
• Temperature Restrictions: Pets may be refused if the temperature at the departure, transfer, or arrival airport is below -12°C (10°F) or above 29°C (85°F).
• Age Limits: Puppies and kittens must typically be at least 10 weeks old (12 weeks for some routes) to travel.
• Dangerous Animals: Wild animals, reptiles, and rodents are generally not permitted.

Important: Pet travel regulations can change based on aircraft type and local laws. You are strongly advised to contact China Airlines reservations at least 48 hours before your flight to confirm space availability and verify the latest requirements for your specific route.

Travelers flying with China Airlines can enhance their journey by joining Dynasty Flyer, the airline's rewarding loyalty program designed to benefit frequent flyers. This long-standing program offers a range of exclusive privileges and services, making every trip to the Taipei hub and beyond more comfortable and convenient. Members can accumulate mileage points that unlock a world of travel perks and status recognition.

Membership Tiers

The Dynasty Flyer program consists of four membership levels, with benefits increasing as you move up the tiers.

• Dynasty Card: The entry-level tier offering basic member services and access to member-exclusive promotions.
• Gold Card: Members enjoy priority waitlisting, extra baggage allowance, and access to VIP lounges when flying on China Airlines international flights.
• Emerald Card: Provides SkyTeam Elite Plus status, priority check-in, priority boarding, and guaranteed reservation on full flights.
• Paragon Card: The highest tier offering top-priority baggage handling, lounge access for the member and two guests, and the highest mileage earning bonuses.

Earning Miles

Accumulating miles is straightforward and can be done through various travel and lifestyle activities.

• Flights: Earn miles based on ticket fare class and distance flown on China Airlines and Mandarin Airlines.
• Partner Airlines: Collect miles when flying with any SkyTeam alliance member or other designated airline partners.
• Credit Cards: Convert bank reward points into Dynasty Flyer miles through co-branded cards and financial partners.
• Lifestyle Partners: Earn miles on hotel stays, car rentals, and Wi-Fi rentals through global travel partners.
• Shopping: Accumulate miles by purchasing duty-free items onboard or through the dynasty e-shop.

Redeeming Miles

Dynasty Flyer miles offer flexible redemption options to suit different travel needs, allowing members to share benefits with loved ones.

• Award Tickets: Use miles to book free flights on China Airlines and SkyTeam partner airlines.
• Cabin Upgrades: Upgrade your seat from Economy to Premium Economy or Business Class using accumulated mileage.
• Award Transfer: Members can designate family members or friends as nominees, allowing them to use your miles to redeem award tickets or upgrades.
• VIP Lounge Access: Redeem miles to access business class lounges for yourself or your travel companions.
• Online Shopping: Exchange miles for gifts, travel accessories, and duty-free products via the Sky Boutique.

Alliance Membership

As a member of the SkyTeam alliance, China Airlines offers Dynasty Flyer members global recognition and benefits.

• Global Network: Earn and redeem miles across a vast network of 19 member airlines connecting over 1,000 destinations.
• SkyPriority: Elite members (Gold, Emerald, Paragon) enjoy consistent priority services at airports worldwide.
• Lounge Access: SkyTeam Elite Plus members have access to over 750 airport lounges across the globe.

How to Join

Becoming a member of the Dynasty Flyer program is free and easy.

• Online Registration: Visit the official China Airlines website and complete the enrollment form to receive your membership number instantly.

China Airlines is renowned for its commitment to blending traditional Asian aesthetics with modern aviation technology, creating a cabin environment that feels both serene and sophisticated. Whether traveling on a short regional hop or a long-haul journey to North America or Europe, passengers can expect a service philosophy rooted in empathy and attention to detail.

Service Classes

The airline offers distinct travel classes designed to meet the varied needs of its passengers. While configurations may vary by aircraft type (such as the Airbus A350 or Boeing 777), the focus on comfort remains constant.

Premium Business Class

On long-haul routes, the Premium Business Class cabin offers a sanctuary of privacy and relaxation. Seats are designed with an oriental literary theme and convert into fully flat beds, ensuring a restful sleep on overnight journeys. Every seat features direct aisle access, personal reading lights, and generous storage space. Passengers also enjoy access to the exclusive "Sky Lounge," a self-service onboard bar area available on select aircraft that offers coffee, tea, snacks, and a selection of books, allowing travelers to stretch their legs and socialize in a relaxed setting.

Premium Economy Class

Situated between Business and Economy, this dedicated cabin provides an enhanced travel experience with more personal space. The seats feature a fixed backshell design on select aircraft, which allows passengers to recline without intruding on the space of the person behind them. With ample legroom, a wider seat width, and a dedicated footrest, travelers can work or rest comfortably. Amenities typically include a larger personal screen, noise-canceling headphones, and an upgraded amenity kit.

Economy Class

China Airlines has redefined the standard for Economy Class with ergonomically designed slimline seats that maximize legroom. On select long-haul aircraft, the airline offers the innovative "Family Couch" service, where a set of three Economy seats can be converted into a flat sofa bed, perfect for families with small children or couples wishing to stretch out. The cabin interior features mood lighting that adjusts to the time of day to help reduce jet lag.

In-Flight Entertainment & Connectivity

Passengers across all classes have access to the Fantasy Sky in-flight entertainment system. This industry-leading system features high-definition touchscreen monitors offering a wide selection of movies, TV shows, music, and video games in multiple languages. To stay connected, the airline provides Wi-Fi services on board its modern fleet (A350 and B777), allowing travelers to message friends or catch up on work for a fee.

Dining & Beverages

The culinary experience onboard is a highlight of the journey, featuring a mix of Eastern and Western dishes. The airline frequently collaborates with renowned chefs and restaurants to bring gourmet Taiwanese flavors to the skies.

• Gourmet Meals: Business Class passengers can pre-order exclusive meals, including Japanese, Western, and healthy options. Economy guests enjoy hearty meals that often showcase local Taiwanese specialties.
• Tea Culture: Reflecting Taiwan's rich tea heritage, the airline offers a selection of premium teas and Taiwanese desserts, ensuring a culturally immersive dining experience.
• Special Dietary Requirements: A wide range of special meals, including vegetarian, religious, and medical dietary options, can be requested in advance of the flight.

Special Services

China Airlines is dedicated to making travel accessible and convenient for everyone, offering tailored services for passengers with specific needs.

• Families & Children: Young travelers are well looked after with special children's meals, toys, and entertainment channels. Bassinets are available for infants but must be reserved early due to limited availability.
• Assistance for Disabilities: Comprehensive support is available for passengers with reduced mobility, including wheelchair assistance from check-in to the aircraft seat. The airline also accommodates service dogs in the cabin in accordance with international regulations.
• Unaccompanied Minors: A dedicated service ensures that children traveling alone are supervised and guided safely through airports and during the flight by ground staff and cabin crew.

China Airlines operates a robust and expanding network centered around its primary hub in Taipei. Serving as a vital bridge between East and West, the airline connects passengers to major business capitals and leisure hotspots across Asia, North America, and beyond. With a focus on convenient schedules and seamless transfers, travelers can easily reach their favorite destinations while enjoying the carrier's signature hospitality.

The airline's route map is particularly strong in Northeast and Southeast Asia, offering high-frequency flights to the region's most popular cities. Key destinations include:

• Japan & Korea: Explore the diverse cultures of East Asia with regular flights to the bustling streets of Tokyo and the culinary capital of Osaka. The network also invites you to relax on the beaches of Okinawa or discover the charms of Fukuoka and Nagoya. Connections to South Korea include the dynamic city of Seoul and the coastal hub of Busan.
• Southeast Asia: Experience the vibrant energy of Bangkok, the tropical warmth of Manila, and the modern skyline of Singapore. For those seeking history and culture, the airline serves both Hanoi and Ho Chi Minh City in Vietnam, alongside routes to Jakarta and Kuala Lumpur.
• Greater China & Taiwan: Frequent services connect Taipei with the global financial hub of Hong Kong and the metropolis of Shanghai. Additionally, the airline serves the southern port city of Kaohsiung via its regional network, ensuring comprehensive coverage of the area.
• North America: Bridging the Pacific, China Airlines offers direct long-haul service to Los Angeles, providing a gateway to the United States for travelers from across the network.

Securing the best travel experience with China Airlines begins with smart planning. To lock in the most competitive fares, especially for long-haul flights or popular regional connections through the carrier's hub in Taipei, it is generally recommended to book your tickets at least 2 to 3 months in advance. Travelers should keep an eye out for "Early Bird" promotions and seasonal sales, which are frequently advertised on the airline's official website. Subscribing to the airline's newsletter or joining the Dynasty Flyer program can also provide early access to exclusive deals and mileage redemption offers.

For passengers flying on high-demand routes, such as those to Hong Kong, Tokyo, or Manila, utilizing digital tools can significantly streamline your journey. Download the China Airlines mobile app to manage your booking on the go. The app allows you to track flight status, access your mobile boarding pass, and receive real-time notifications about gate changes or delays, ensuring you stay informed throughout your trip.

To save time at the airport, take advantage of the Online Check-in service, which typically opens 48 hours before the scheduled departure time and closes 1 hour prior (times may vary by airport). This service allows you to confirm your details and, in many cases, select your preferred seat in advance. While standard seat selection is often free during check-in, passengers looking for extra legroom or specific locations in the cabin might consider paying for preferred seating earlier in the booking process.

Finally, ensure a worry-free trip by purchasing comprehensive travel insurance. Whether you are embarking on a transpacific flight to Los Angeles or a short hop to Osaka, having coverage for unexpected cancellations, medical emergencies, or baggage delays is highly recommended. Review the insurance options offered during the booking flow or consult with a third-party provider to find a policy that best suits your international travel needs.

Founding and Early Years

China Airlines was established on December 16, 1959, with a modest fleet of two PBY Amphibians. Founded by retired air force officers, the company initially focused on charter operations and maritime rescue tasks. It wasn't until 1962 that the airline launched its first scheduled domestic service, connecting Taipei to Hualien. This step laid the groundwork for international expansion, which began in 1966 with the inauguration of a route to Saigon (now Ho Chi Minh City), marking the carrier's first venture beyond the island.

Expansion and the Jet Age

The 1970s heralded a period of rapid growth as the airline entered the jet age. A significant milestone was achieved in 1970 with the launch of transpacific flights to San Francisco via Tokyo, establishing a vital link between Asia and North America. This was soon followed by services to Los Angeles, a route that remains a cornerstone of the airline's network. The induction of the Boeing 747 "Jumbo Jet" into the fleet allowed for non-stop long-haul capabilities, enabling the carrier to expand its footprint to Europe and solidify its status as a major international player.

Rebranding and Strategic Growth

In 1995, the airline underwent a major corporate identity transformation by adopting the "Plum Blossom" livery. Replacing the previous national flag design, the plum blossom—Taiwan’s national flower—became the symbol of the carrier, representing a fresh, modern image on the global stage. During this era, the company also established a subsidiary, Mandarin Airlines, to serve specific regional markets. Today, Mandarin Airlines continues to operate as a key partner, managing shorter regional and domestic routes while the parent company focuses on trunk routes and long-haul connections.

Joining SkyTeam and Modern Fleet Evolution

A defining moment in recent history occurred in 2011 when China Airlines joined the SkyTeam alliance, becoming the first Taiwanese carrier to do so. This integration connected its passengers to a vast global network and aligned its service standards with international best practices. In parallel, the airline executed a comprehensive fleet modernization program called "NextGen." This strategy involved retiring the iconic but aging Boeing 747-400 passenger fleet in 2021 and replacing them with fuel-efficient, state-of-the-art aircraft such as the Boeing 777-300ER and Airbus A350-900. These modern jets feature award-winning cabin interiors that blend traditional aesthetics with advanced technology, setting new standards for passenger comfort.