Iberia

Iberia stands as a pillar of European aviation and serves as the celebrated flag carrier of Spain. Established in 1927, it is one of the world's oldest airlines, blending nearly a century of heritage with modern innovation. Operating under the IATA code IB, the airline manages a vast network from its primary hub in Madrid. This strategic base allows it to effectively connect Europe with Latin America and the rest of the world, offering passengers a seamless travel experience characterized by warmth and efficiency.

As a founding member of the International Airlines Group (IAG) and the oneworld alliance, the carrier provides extensive global connectivity. Travelers can easily reach major international business and leisure centers, including London, Paris, Rome, and Amsterdam. The airline also facilitates convenient regional travel with frequent flights to neighboring cities such as Lisbon, Porto, and Geneva.

Domestically, the airline serves as a vital link between the capital and Spain's diverse regions. High-frequency routes connect passengers to the vibrant streets of Barcelona, the historic sights of Seville and Bilbao, and the coastal relaxation of Malaga. Island getaways are readily accessible as well, with regular services to Palma, Mahon, and Ibiza in the Balearics, as well as Las Palmas and Santa Cruz de Tenerife in the Canary Islands.

The fleet is comprised of modern Airbus aircraft, including the fuel-efficient A350-900 for long-haul routes and the A320neo for short and medium-haul flights. This modernization reflects a strong commitment to sustainability and passenger comfort. On board, travelers can enjoy ergonomic seating and advanced entertainment systems while savoring Mediterranean-inspired cuisine. Recognized for its operational reliability, the airline consistently ranks among the most punctual in Europe, ensuring that every journey is as smooth as possible.

For travelers in the United Arab Emirates, connecting with Iberia is primarily managed through their international digital platforms. Comprehensive support is available to assist with reservations, ticket changes, and general inquiries via the official website and mobile application, ensuring assistance is accessible regardless of your location.

The most convenient method to manage bookings, check flight status, or request assistance is through the airline's online portal, which offers a wide range of self-service tools. These digital resources allow passengers to handle their travel needs efficiently without the need for direct calls.

• Official Website: The primary hub for bookings, check-in, and accessing the help center.
• Mobile App: Available on iOS and Android for on-the-go travel management and real-time notifications.
• Social Media: Active channels on platforms like Facebook, X (Twitter), and Instagram serve as useful resources for service updates and quick queries.

Passengers requiring further assistance can utilize the contact forms and support directories found within the "Help" sections of the official website. This ensures that inquiries are routed to the appropriate global customer service teams, providing support for complex itinerary changes or urgent matters.

Preparing for your journey with Iberia is the first step toward a seamless travel experience. Whether you are heading to the airline's hub in Madrid or connecting to a distant destination, understanding the baggage policies ensures you can pack with confidence and avoid unexpected fees at the airport.

Carry-on Baggage is designed to keep your essentials close at hand. Generally, all passengers are permitted to bring one piece of cabin luggage and one personal accessory, such as a briefcase or handbag, into the cabin. The standard cabin bag must fit within the dimensions of 56x40x25 cm, while the personal item should be small enough to fit under the seat in front of you (typically 40x30x15 cm). Weight limits apply, usually capped at 10 kg for Economy Class and increasing to 14 kg for Business Class travelers. It is important to lift your bag into the overhead locker yourself, so ensure it is light enough to handle comfortably.

Checked Baggage allowances vary depending on your fare type and travel class. The standard checked bag weight is 23 kg. If your suitcase exceeds this limit, excess baggage fees will apply, up to a maximum safety limit of 32 kg per piece; bags heavier than this will not be accepted. Business Class passengers and those with frequent flyer status often enjoy generous benefits, such as additional pieces or higher weight limits included in their ticket price.

Traveling with Special Items requires a bit of extra planning. Sports enthusiasts wishing to transport equipment like golf clubs, skis, or bicycles, and musicians traveling with instruments, can usually check these items into the hold. Depending on the route and the size of the equipment, this may be included in your free allowance or require a special fee. It is highly recommended to contact customer service in advance to reserve space for bulky items.

For safety reasons, there are strict rules regarding Restricted and Prohibited Items. In your carry-on, liquids must be in containers of no more than 100 ml and placed in a transparent plastic bag. Lithium batteries and power banks must be packed in your cabin bag and are strictly prohibited in checked luggage. Items such as explosives, flammable substances, and sharp objects are forbidden on board entirely.

To ensure a hassle-free trip, consider these Packing Tips. Always weigh your bags at home before leaving for the airport to avoid surprises at the check-in counter. Place a label with your name and contact details both inside and outside your luggage. Finally, if you know you will need more space than your fare allows, purchasing extra baggage allowance online in advance is often significantly cheaper than paying at the airport.

Traveling with Pets

Iberia understands that pets are part of the family and welcomes them on board many of its flights. Whether you are flying with a small dog, a cat, or a bird, the airline offers specific services to ensure your furry (or feathered) companion travels safely and comfortably to your destination.

Transport Options

In Cabin (Carry-on)

Small animals can travel with you in the passenger cabin if they meet specific size and weight restrictions. This option allows you to keep your pet close throughout the journey.

• Carrier dimensions: The container must not exceed 45x35x25 cm and should be ventilated, secure, and leak-proof.
• Maximum weight: The total weight of the pet including the carrier must not exceed 8 kg.
• Allowed pet types: Dogs, cats, fish, tortoises, and birds (excluding birds of prey) are generally accepted.
• Limit per passenger: Typically, one pet carrier is allowed per passenger.
• Restrictions: The animal must remain inside the carrier at all times during the flight.

In Cargo Hold (Checked Baggage)

Larger pets that exceed the cabin weight limits can travel in the aircraft's hold. The hold is pressurized and temperature-controlled to ensure animal welfare.

• Container requirements: You must provide an IATA-compliant crate that is rigid, secure, and allows the animal to stand, turn around, and lie down naturally.
• Weight and size limits: Generally accepted for pets up to 45 kg (total weight with crate). Heavier animals may need to be shipped as cargo.
• Booking: Space in the hold is limited, so this service must be requested and confirmed in advance.
• Connections: Ensure the connection time is sufficient (usually at least 90 minutes) if you have layovers.

As Cargo

Some journeys or animal types require transportation via Iberia Cargo rather than as checked baggage.

• When required: Mandatory for very large animals, unaccompanied pets, or flights to countries with strict entry rules (such as the United Kingdom).
• Special requirements: This service follows specific freight regulations and drop-off procedures.
• Booking procedure: You must contact Iberia Cargo directly or work with a specialized pet shipping agent.

Required Documentation

To avoid issues at the airport, ensure you have all necessary paperwork ready before you travel.

• Veterinary Passport: An official booklet updating the pet's medical history.
• Health Certificate: A clinical exam certificate issued by a vet typically within 10 days before the flight.
• Vaccinations: Proof of valid rabies vaccination is mandatory for most destinations.
• International Certificates: Specific import permits or government endorsements required by the destination country.

Service Costs

Fees for pet travel are charged per leg of the journey and vary based on the destination and travel method.

• In-cabin fee: Approximately 35 EUR to 50 EUR for domestic and medium-haul flights, and up to 150 EUR for long-haul flights.
• Cargo hold fee: Approximately 80 EUR to 120 EUR for medium-haul, and up to 300 EUR or more for intercontinental journeys.
• Note: These prices are estimates and subject to change; payment is usually made at the airport.

Preparation Tips

A little preparation goes a long way in reducing stress for both you and your pet.

• Carrier Acclimatization: Let your pet get used to their crate or bag weeks before the flight.
• Feeding: Feed your pet a light meal about 4 hours before departure to prevent nausea; keep them hydrated.
• Identification: Attach a label with the pet's name and your contact information to the crate.
• Stress Reduction: Consult your vet about calming aids, but avoid strong sedatives unless prescribed for air travel.

Restrictions

For safety reasons, Iberia enforces certain restrictions on animal transport.

• Brachycephalic Breeds: Snub-nosed dogs and cats (e.g., Bulldogs, Pugs, Persians) are often prohibited in the cargo hold due to respiratory risks but may be allowed in the cabin if they meet weight limits.
• Prohibited Animals: Weasels (ferrets), pine martens, and protected species are generally not allowed.
• Dangerous Animals: Breeds classified as potentially dangerous may be restricted or require special reinforced crates.
• Exceptions: Service dogs accompanying passengers with disabilities travel free of charge in the cabin, provided all documentation is in order.

Important: We strongly recommend contacting the airline directly or visiting their official website to verify the most current rules and restrictions for your specific route, as regulations can change.

Loyalty Program

Unlock a world of exclusive benefits with Iberia Plus, the loyalty program designed to reward frequent flyers of Spain's flagship carrier. Members earn Avios, the program's global currency, on every flight and can collect Elite Points to climb the status ladder for premium perks that enhance the travel experience.

Membership Tiers

The program consists of several levels, each unlocking progressively valuable privileges for the traveler:

• Clásica (Basic): Immediate access to member-only offers, digital card availability, and priority on reservation waitlists.
• Plata (Silver): Enjoy priority check-in at Business counters, priority boarding, and increased baggage allowance on select fares.
• Oro (Gold): Gain access to VIP lounges worldwide, Fast Track security at select airports, and guaranteed seats in Economy.
• Platino (Platinum): Top-tier perks including two extra checked bags, limousine transfers at the Madrid hub, and highest priority handling.

Earning Avios and Points

Accumulating currency in the program is straightforward and extends beyond just flying:

• Flights: Earn Avios based on the ticket amount or distance flown with Iberia, Vueling, and Level.
• Partner Airlines: Collect points when flying with IAG carriers and other alliance partners.
• Ground Partners: Accumulate Avios through stays at partner hotels and car rentals with major agencies.
• Credit Cards: Boost your balance significantly by using co-branded credit cards for daily expenses.
• Everyday Shopping: Earn on purchases made through the Iberia Plus Store online with hundreds of retailers.

Redeeming Rewards

Your Avios can be exchanged for a wide variety of travel and lifestyle benefits:

• Award Flights: Book flights to hundreds of destinations globally using your Avios balance.
• Cabin Upgrades: Treat yourself to the comfort of Premium Economy or Business Class on your next trip.
• Travel Extras: Use points to pay for hotel nights, car rentals, or travel insurance.
• Non-Flight Options: Exchange Avios for cinema tickets, spa experiences, or gourmet products.

Alliance Membership

Membership in a global alliance expands your benefits across the world:

• Alliance Name: Iberia is a key member of the prestigious oneworld alliance.
• Key Partners: Enjoy reciprocal benefits when flying with American Airlines, British Airways, Qatar Airways, and others.

How to Join

Joining Iberia Plus is free and simple; travelers can sign up via the official website or mobile app to receive their digital card and start earning immediately.

Service Classes and Cabins

Iberia takes pride in offering a range of travel classes designed to suit different needs and budgets. Whether flying domestically within Spain or embarking on a long-haul journey across the Atlantic, passengers can expect a high standard of service infused with Spanish hospitality.

Economy Class offers a comfortable and value-driven experience. On short and medium-haul flights, seats are ergonomically designed to maximize space, and passengers can purchase snacks and drinks from the onboard menu. On long-haul routes, travelers enjoy complimentary meals, blankets, and pillows, along with personal entertainment screens. Adjustable headrests and recline features help ensure a restful journey.

Premium Economy is available on select long-haul aircraft, bridging the gap between Economy and Business. This cabin features wider seats with greater recline and increased legroom, providing extra personal space. Passengers in this class also benefit from priority boarding, an enhanced baggage allowance, and an upgraded meal service, making it an excellent choice for those seeking additional comfort without the price tag of Business Class.

Business Class represents the airline's premier offering. On short and medium-haul flights, the middle seat is often kept free to ensure added privacy and space. On long-haul flights, the experience is elevated further with fully lie-flat beds that allow for uninterrupted sleep. Direct aisle access is a standard feature on most wide-body aircraft. Business Class travelers enjoy access to exclusive VIP lounges, gourmet cuisine, and a curated selection of Spanish wines.

In-Flight Entertainment and Connectivity

Boredom is not an option on board, thanks to a comprehensive entertainment system. Long-haul aircraft are equipped with individual touchscreens at every seat, offering a vast library of the latest movies, TV series, music albums, and games. The content is frequently updated and available in multiple languages to cater to a global audience.

Staying connected is made easy with high-speed Wi-Fi available on many aircraft. Packages range from simple messaging plans for staying in touch via WhatsApp or email to browsing plans for surfing the web. USB ports and power outlets are widely available in most cabins, ensuring devices remain charged throughout the flight.

Dining and Beverage Service

The culinary experience at 30,000 feet is inspired by the richness of the Mediterranean diet. On long-haul international flights, Economy passengers receive a complimentary hot meal and beverages. Business Class passengers are treated to menus designed by renowned chefs, featuring high-quality local ingredients and traditional Spanish flavors.

The wine cellar is a highlight of the premium experience, showcasing some of the best vintages from Spain's most famous wine regions. Special dietary requirements, such as vegetarian, gluten-free, or religious meals, can be accommodated if requested in advance through the airline's website or customer service center.

Special Services

Iberia is committed to making travel accessible and convenient for all passengers. Families traveling with children receive special attention, including priority boarding and kid-friendly entertainment options. Unaccompanied minor services are available for children traveling alone, ensuring they are supervised from check-in at Madrid or other airports until they are safely handed over to their guardian at the destination.

Passengers with reduced mobility or other disabilities can request assistance for every stage of their journey. From wheelchair support at the airport to assistance with boarding and stowing luggage, the airline's staff is trained to provide respectful and efficient help. It is recommended to request these services at least 48 hours before departure to ensure seamless coordination.

Destinations

Iberia operates a robust network centered around its primary hub in Madrid, facilitating seamless connections across Spain, Europe, and the rest of the world. The airline provides high-frequency services on key domestic routes, including busy corridors to Barcelona, as well as vital international links to major business capitals such as London and Paris.

To secure the best fares with Iberia, it is generally advisable to book your tickets well in advance, especially for travel during peak holiday seasons. For high-frequency routes, such as the popular connection between Barcelona and Madrid, prices tend to rise as the departure date approaches. Being flexible with your travel dates can also uncover significant savings.

Stay informed about the latest deals and promotions by subscribing to the airline's newsletter or following their official social media channels. This is often the best way to find special offers for destinations across Europe, such as Paris or Rome. Additionally, checking fares mid-week can sometimes yield lower prices compared to searching on weekends.

Streamline your airport experience by taking advantage of online check-in. This service typically opens 24 hours before your scheduled departure. You can select your seat and obtain your boarding pass digitally, allowing you to skip the counters if you are traveling with carry-on luggage only. This is particularly convenient for busy routes like Palma to Ibiza.

Regarding seat selection, consider your preferences early. While some fare classes include complimentary seat selection, others may charge a fee. If you require extra legroom or prefer a window seat to enjoy the view over cities like Lisbon, it is recommended to reserve your spot during the initial booking process rather than waiting until the last minute.

The Iberia mobile app is an essential tool for modern travelers. It allows you to manage your booking, receive real-time flight status updates, and store your boarding passes in one place. The app is also useful for tracking connections through their main hub in Madrid, ensuring a smoother journey to onward destinations like Geneva.

Finally, it is always wise to consider purchasing travel insurance when booking your flight. Comprehensive coverage can protect you against unforeseen circumstances such as trip cancellations, medical emergencies, or lost baggage, providing peace of mind throughout your journey.

History and Development

Iberia was founded on June 28, 1927, through a partnership between Spanish financier Horacio Echevarrieta and Deutsche Luft Hansa. Operations officially commenced in December of that year with a flight connecting Madrid and Barcelona, an event inaugurated by King Alfonso XIII. In these early years, the airline focused on establishing essential postal and passenger links across the Iberian Peninsula and extending services to the Canary Islands.

The post-war era marked a decisive turning point in the carrier's global strategy. In 1946, it became the first airline to operate scheduled flights between Europe and South America, launching a trans-Atlantic route to Buenos Aires. This historic achievement established the airline as the primary bridge between Europe and Latin America, a leadership position it maintains to this day. During this period of expansion, the network grew to include key European destinations such as London and Lisbon.

The arrival of the jet age in the 1960s and 70s brought significant fleet modernization with the introduction of Douglas DC-8s and the iconic Boeing 747 "Jumbo Jets." A major innovation occurred in 1974 with the launch of the "Puente Aéreo" (Air Shuttle). This high-frequency, walk-on service between the capital and Barcelona revolutionized business travel in Spain and remains one of the busiest and most famous air routes in Europe.

The 21st century brought profound corporate changes. The company was privatized in 2001, ending decades of state control. A decade later, in 2011, a landmark merger with British Airways resulted in the formation of the International Airlines Group (IAG). This strategic union created one of the world's largest airline groups, ensuring financial robustness and global reach while preserving the distinct heritage of the Spanish brand.

Today, the airline operates an advanced all-Airbus fleet, having retired older models in favor of efficient aircraft like the A350 and A320neo. Operating primarily from the award-winning Terminal 4 at Adolfo Suárez Madrid-Barajas Airport, the company continues to focus on innovation, sustainability, and digital transformation, reinforcing its legacy as a pioneer in global aviation.