Air Algerie

As the national flag carrier of Algeria, Air Algerie serves as a vital bridge connecting the Maghreb region to the rest of the world. With a history stretching back to 1947, this historic airline has grown from a small charter operation into a major African carrier, recognized by its iconic swallow logo. Today, it plays a central role in linking Africa with Europe, the Middle East, and North America, offering travelers a blend of modern efficiency and traditional Algerian hospitality.

Based in the bustling capital, the airline utilizes its strategic position on the Mediterranean coast to facilitate seamless travel between continents. Whether serving the significant Algerian diaspora or transporting tourists to the vast landscapes of the Sahara, Air Algerie remains committed to expanding its network and modernizing its services to meet international standards.

Key Features and Advantages

Strategic Network and Connectivity
Air Algerie operates a robust network that heavily focuses on connecting Africa with major European capitals. Its position is also crucial for routes to the Middle East, including frequent services connecting Algiers with Dubai. The airline continues to develop its main base into a pivotal transit hub, facilitating convenient connections for passengers traveling between West Africa and Europe.

Diverse and Modern Fleet
To serve its varied route map, the airline maintains a mixed fleet tailored to different journey lengths. The backbone of its medium-haul operation consists of Boeing 737 Next Generation aircraft, while Airbus A330s are deployed on long-haul routes to ensure passenger comfort. For domestic hops across Algeria's expansive territory, including desert destinations, the carrier utilizes efficient ATR 72 turboprops. The company is also actively pursuing a fleet renewal program to introduce newer, more fuel-efficient aircraft.

Full-Service Experience
Unlike low-cost carriers, Air Algerie offers a traditional full-service experience. Fares typically include a generous checked baggage allowance—often a necessity for the diaspora visiting home—and complimentary in-flight meals and beverages. The airline is dedicated to maintaining rigorous safety standards and holds certification from the IATA Operational Safety Audit (IOSA), ensuring a secure journey for all passengers.

Contacting Air Algerie in the United Arab Emirates

For travelers in the United Arab Emirates planning a journey with the airline, staying connected is straightforward. Whether you are booking a flight from Dubai to Algiers or require assistance with an existing reservation, Air Algerie provides specific contact channels for the region.

Official Website

For the most up-to-date flight schedules, online check-in, and news, always refer to the official global website.

• Official Website: airalgerie.dz

Key Contact Information

Passengers in the UAE can reach the airline through local airport offices, dedicated email support, or the international call center.

• Dubai Airport Office Phone: +971 4 224 5555
• Regional Customer Email: delegation.dubai@airalgerie.dz
• International Call Center (24/7): +213 21 98 63 63
• Special Assistance Email: assistance.speciale@airalgerie.dz
• Mobile App: Air Algérie (Available on iOS and Android)

Social Media

Follow the airline on social media for the latest updates and travel announcements.

• Facebook: facebook.com/AirAlgerieOfficiel
• Twitter/X: twitter.com/airalgerieah
• Instagram: instagram.com/airalgerieah

Local Offices in the UAE

Air Algerie maintains a presence in Dubai to assist passengers directly.

• Dubai International Airport Office: Located at Dubai International Airport (DXB), Terminal 1. This is the primary point of contact for travelers on the day of departure or for urgent airport-related inquiries.
• City Office Inquiries: While the airline has historically operated a city office in Deira (near the Clock Tower), locations can change due to operational updates. It is recommended to contact the Dubai Airport Office or use the regional email provided above for the most current assistance regarding ticketing and reservations within the city.

Preparing for your journey with Air Algerie is straightforward, thanks to a baggage policy designed to accommodate the needs of diverse travelers, from tourists exploring the Maghreb to business professionals flying between continents. Whether you are departing from the airline's hub in Algiers or catching a connecting flight from Dubai, understanding the allowance rules will ensure a smooth check-in experience.

Carry-On Baggage Allowance

Passengers flying on Air Algerie are generally entitled to bring one piece of hand luggage into the cabin. For most international flights operated by Boeing or Airbus aircraft, the maximum weight allowed is usually 10 kg, with dimensions not exceeding 55 x 35 x 25 cm. If your journey involves a smaller ATR aircraft, often used for domestic or regional connections, the weight limit is typically reduced to 5 kg. In addition to the main carry-on bag, travelers are normally permitted one personal item, such as a laptop bag, handbag, or camera case, which must fit under the seat in front of you.

Checked Baggage Limits

Air Algerie typically utilizes the weight concept for most of its network, including routes connecting Africa, Europe, and the Middle East. This offers passengers flexibility in how they pack, as the total weight can often be distributed across multiple bags, provided no single piece exceeds safety weight limits (usually 32 kg).

• Economy Class: The standard allowance is generally 30 kg for international flights.
• Business Class: Passengers usually enjoy an increased allowance of 40 kg.
• First Class: On aircraft offering this cabin, the limit is typically set at 50 kg.

Please note that specific routes, such as those to North America, may operate on a "piece concept" (e.g., 2 pieces of 23 kg), so it is always recommended to check the specific details printed on your ticket confirmation.

Excess Baggage and Special Items

If your luggage exceeds the free allowance, excess baggage fees will apply. These charges vary based on the destination and the total weight of the overage and can be paid at the airport. For travelers carrying special items such as sports equipment (golf clubs, skis, surfboards) or musical instruments, Air Algerie has specific handling procedures. Small instruments can often be carried on board if they fit within the cabin dimensions, while larger items must be checked and may incur specific fees or require prior authorization.

Restricted and Prohibited Items

To ensure safety on board, international aviation regulations strictly prohibit certain items in checked or carry-on luggage.

• Prohibited everywhere: Explosives, flammable liquids, compressed gases, and toxic substances.
• Carry-on restrictions: Liquids, gels, and aerosols must be in containers of 100 ml or less, placed in a single transparent, re-sealable plastic bag. Sharp objects like scissors or knives must be packed in checked luggage.
• Lithium Batteries: Spare lithium batteries and power banks must generally be carried in your cabin baggage and are not permitted in checked suitcases due to fire safety regulations.

Tips for Efficient Packing

To maximize your allowance, weigh your bags at home before heading to the airport. Use lightweight suitcases to save your weight limit for your belongings rather than the luggage itself. If you are traveling with fragile items, wrap them securely in soft clothing and place them in the center of your bag. Finally, ensure all old tags are removed from your luggage and label your bags clearly with your name and contact information both inside and out.

Traveling with pets on Air Algerie is generally a welcoming experience, as the airline permits cats, dogs, birds, and other small tame animals to accompany their owners. Whether you are flying between Dubai and Algiers or on other international routes, the carrier provides specific options to ensure the safety and comfort of your furry companions during the journey.

Transport Options

In Cabin (Carry-on)

Small pets are welcome in the cabin if they meet specific weight and size criteria to ensure they fit comfortably under the seat in front of you.

• Carrier dimensions: Must not exceed 55 x 40 x 23 cm (total dimensions up to 115 cm).
• Maximum pet weight: Generally limited to 6 kg including the carrier (for birds, different limits may apply).
• Allowed pet types: Cats, small dogs, birds, hamsters, and small turtles.
• Conditions: The animal must remain inside the container for the entire flight.
• Limit: One pet container per passenger.

In Cargo Hold (Checked Baggage)

Animals that exceed the cabin weight limit but are not large enough for freight must be transported in the aircraft's ventilated hold as checked baggage.

• Container requirements: Must be an IATA-approved rigid crate (plastic or fiberglass) with a secure metal door.
• Size limits: The pet must be able to stand, turn around, and lie down naturally; the crate must be leak-proof.
• Temperature safety: Transport may be restricted if extreme temperatures at departure or arrival airports pose a risk to the animal.
• Labeling: The container must be clearly marked with "Live Animals" and the owner's contact details.

As Cargo (Freight)

For very large animals or unaccompanied pets, transportation via Air Algerie Cargo is required.

• When required: If the animal and crate combined exceed the checked baggage weight limit (often 32 kg) or for specific destinations.
• Special requirements: Requires reinforced crates and handling by the freight department.
• Booking: Must be arranged separately through the airline's cargo services well in advance.

Required Documentation

To ensure a smooth check-in process, you must present valid documents for your pet.

• Veterinary passport: Must be up-to-date and issued by a licensed vet.
• Health certificate: A certificate of good health issued shortly before travel (check specific validity windows).
• Vaccinations: A valid anti-rabies vaccination record is mandatory.
• International papers: Any specific import/export permits required by the destination country.

Service Costs

Pets are not included in the free baggage allowance and are subject to excess baggage fees.

• Calculation: Fees are typically calculated based on the total weight of the pet plus the container.
• Pricing zones: Costs vary significantly depending on whether the flight is domestic, regional, or international.
• Payment: Charges are usually settled at the airport ticket counter on the day of departure.

Preparation Tips

Proper preparation helps reduce stress for both you and your pet.

• Acclimatization: Let your pet get used to the travel carrier weeks before the flight.
• Feeding: Feed your pet a light meal about 4 hours before departure to avoid motion sickness; offer water right up until the flight.
• Comfort: Place an absorbent mat and a familiar item, like a small toy or blanket, inside the crate.
• Identity: Attach a tag with your name and phone number directly to the pet's collar, not just the crate.

Restrictions

Certain limitations apply to ensure safety and regulatory compliance.

• Prohibited breeds: Brachycephalic (snub-nosed) dogs and cats (e.g., Pugs, Bulldogs, Persians) may be restricted in the hold due to respiratory risks.
• Prohibited animals: Wild animals, offensive-smelling animals, and animals in poor health are not accepted.
• Exceptions: Service dogs assisting passengers with disabilities are generally carried free of charge in the cabin, provided they are muzzled and leashed.

Important: Pet travel regulations are subject to change based on aircraft type and local laws. We strongly recommend contacting Air Algerie directly or visiting their local office to confirm current rules and reserve a space for your pet at least 24 hours before your flight.

Air Algérie Plus Program

The Air Algérie Plus program is designed to reward frequent travelers flying with Algeria's national carrier. By joining this loyalty scheme, passengers can turn their travel distance into valuable rewards, enjoying a range of exclusive privileges that enhance the journey from check-in to arrival. Whether you are a business traveler commuting to Dubai or a tourist exploring the Maghreb, membership offers a pathway to a more comfortable travel experience.

Membership Tiers

The program consists of three main levels, named after famous Algerian mountain peaks, each offering progressively higher benefits:

• Djurdjura (Blue): The entry-level card allows members to earn miles on every eligible flight, access a welcome bonus of up to 2,000 miles, and enjoy priority on waitlists.
• Chélia (Silver): Achieved after earning 25,000 qualifying miles or flying 16 segments, this tier offers a 25% mileage bonus, priority baggage delivery, and an additional baggage allowance.
• Tahat (Gold): The highest elite tier, requiring 40,000 miles or 32 segments, grants a 50% mileage bonus, access to VIP lounges, priority check-in at First Class counters, and significant extra baggage benefits.

Earning Miles

Members accumulate miles primarily through flight activities, with the amount earned depending on the distance flown and the class of service selected:

• Flights: Earn miles on all scheduled Air Algerie flights, with multipliers applied for Business and First Class bookings.
• Partner Airlines: Travelers can also earn miles when flying with select partners, such as Qatar Airways, on specific codeshare routes.
• Retroactive Credit: New members can claim miles for flights taken up to three months prior to their registration date.

Redeeming Miles

The accumulated miles can be exchanged for a variety of practical travel rewards that add value to your future trips:

• Award Tickets: redeem miles for free flights to domestic and international destinations like Algiers.
• Upgrades: Use miles to move from Economy to Business Class and enjoy premium comfort.
• Excess Baggage: One of the most popular options, allowing members to pay for extra luggage weight using their miles.

Alliance and Partnerships

While Air Algerie is not a member of a global airline alliance like Star Alliance or SkyTeam, it maintains strategic bilateral partnerships to extend its reach. The airline has established agreements with major carriers such as Qatar Airways and Turkish Airlines, facilitating smoother connections and shared benefits on specific routes connecting North Africa to the Middle East and beyond.

How to Join

Becoming a member of Air Algérie Plus is free and straightforward:

• Online Registration: Sign up directly through the airline's official website by completing the digital enrollment form.
• Instant Membership: Receive your membership number immediately to start earning miles on your very next flight.

Flying with Air Algerie offers passengers a blend of traditional North African hospitality and modern aviation standards. As a full-service carrier, the airline strives to make the journey as comfortable as possible, whether you are taking a short domestic hop or a long-haul flight connecting Dubai with the Maghreb region. The onboard experience is designed to cater to a variety of needs, featuring distinct cabin classes and a range of complimentary amenities.

Cabin Classes

Air Algerie typically configures its fleet with two or three travel classes, depending on the aircraft type and the route distance.

• Economy Class: Designed for value and comfort, the Economy cabin offers ergonomically designed seats with adjustable headrests. Passengers enjoy generous legroom compared to many regional competitors. The fare includes a checked baggage allowance and complimentary meal service, making it a practical choice for families and tourists.
• Business Class: tailored for professionals and travelers seeking extra comfort, this class features wider seats with generous recline and ample pitch. On the Boeing 737 fleet, the configuration usually follows a 2-2 layout. Perks include priority check-in, access to VIP airport lounges, and an enhanced baggage allowance.
• First Class: Available primarily on the long-haul Airbus A330-200 aircraft, First Class offers the highest level of luxury. The cabin is exclusive, often featuring lie-flat seats or deep-recliner cradle seats, providing a restful environment for overnight journeys. Passengers receive personalized attention and premium amenity kits.

Dining and Beverages

One of the highlights of flying with the national carrier is the catering. Air Algerie takes pride in serving Halal-certified meals on all its flights. Depending on the duration of the flight and the time of day, passengers are served either a hot meal, a cold snack, or light refreshments. The menu often features a mix of international dishes and traditional Algerian cuisine, allowing travelers to taste local flavors before they even land in Algiers. A selection of beverages, including juices, soft drinks, and coffee, is provided at no extra cost.

In-Flight Entertainment

Entertainment options vary by aircraft. On modern long-haul jets like the Airbus A330, passengers can enjoy individual seat-back screens featuring an Audio Video on Demand (AVOD) system with a selection of movies, TV shows, and music channels. On medium-haul flights operated by the Boeing 737 series, entertainment is typically provided via overhead screens. Additionally, the airline's inflight magazine, Tassili, is available in seat pockets, offering articles on travel, culture, and lifestyle to keep you engaged during the trip.

Special Services

Air Algerie provides a range of specialized services to ensure accessible and convenient travel for everyone:

• Families and Children: The airline offers special assistance for unaccompanied minors (UM) aged 5 to 12, ensuring they are supervised from check-in until they are handed over to their guardian at the destination. Families traveling with infants can request bassinets on long-haul flights (subject to availability) and special children's meals (ordered in advance).
• Passengers with Reduced Mobility: Dedicated support is available for passengers requiring wheelchairs or medical assistance. It is recommended to request these services at least 48 hours before departure to ensure the ground staff and cabin crew are fully prepared to assist.

Air Algerie operates a focused route network that primarily connects its strategic hub in Algiers with key cities across Africa, Europe, and the Middle East. For travelers based in the United Arab Emirates, the airline serves as an essential bridge to North Africa, offering regular scheduled services that facilitate seamless connections for both business and leisure trips.

Securing the best journey with Air Algerie requires a bit of planning, especially for travelers flying from Dubai to the airline's hub in Algiers. Here are some practical tips to help you navigate the booking process and prepare for your trip.

Timing Your Booking: To get the most competitive fares, it is generally advisable to book your tickets well in advance. Aim to reserve your seats at least 3 to 4 weeks before your intended departure date. Prices often rise as the travel date approaches, particularly during peak travel seasons such as summer and major holidays.

Finding Deals and Promotions: Keep an eye out for special offers by subscribing to the Air Algerie newsletter or checking their official website regularly. Joining their loyalty program, Air Algerie Plus, can also provide access to exclusive promotions and allow you to earn miles on your flights between the UAE and Algeria.

Online Check-in: Save time at the airport by utilizing the online check-in service. It typically opens 24 hours before the scheduled flight departure. This feature allows you to confirm your presence, choose your seat, and print your boarding pass or save it to your mobile device, streamlining your experience at the terminal.

Seat Selection: For a comfortable flight across the Mediterranean and North Africa, consider selecting your seat during the booking process or check-in. If you prefer extra legroom or want to ensure a window view for the landing in Algiers, early selection is key. Note that some specific seat choices may incur a small additional fee.

Travel Insurance: While not mandatory, purchasing travel insurance is highly recommended. It provides coverage for unexpected events such as flight cancellations, lost luggage, or medical emergencies, offering peace of mind throughout your journey.

Mobile App Features: Downloading the Air Algerie mobile app can greatly enhance your travel management. The app allows you to search for flights, manage your booking, check flight status in real-time, and access your loyalty account information conveniently from your smartphone.

History and Development

Founding and Early Years
The story of Air Algerie begins in 1947 with the establishment of the Compagnie Générale de Transports Aériens (CGTA). Originally focused on charter flights using surplus aircraft from the post-war era, the airline primarily connected Algeria with France. In the early 1950s, it merged with another local carrier, Compagnie Air Transport, to form the entity known today as Air Algérie. During these formative years, the airline played a crucial role in bridging the Mediterranean, facilitating movement between the two shores.

Becoming the National Flag Carrier
A defining moment in the company's history occurred following Algeria's independence in 1962. The new government gradually acquired shares in the airline, eventually taking full control by the early 1970s. This transition transformed Air Algerie into the official national flag carrier, tasked with representing the country on the global stage and fostering economic links with the world. During this period, the airline began to align its strategy with national development goals, focusing on training local pilots and staff to manage operations independently.

Mergers and Strategic Growth
To consolidate the national aviation sector, the airline underwent significant structural changes. A major milestone was the merger with the Société de Travail Aérien (STA) in the 1970s. This acquisition allowed the carrier to diversify its capabilities, expanding beyond passenger transport into specialized aviation services. This era marked the beginning of a robust expansion strategy, positioning Algiers as a central hub for travel across the Maghreb and towards Sub-Saharan Africa.

Fleet Evolution
The evolution of the airline's fleet mirrors the broader history of commercial aviation. Moving away from early piston-engine aircraft like the DC-3 and DC-4, the carrier entered the jet age with the introduction of the Sud Aviation Caravelle. As demand grew, the fleet was modernized with Boeing 727s and 737s, which became the workhorses for medium-haul routes. In later years, the introduction of wide-body aircraft, such as the Airbus A330, enabled the airline to offer long-haul services with enhanced passenger comfort, bridging continents more effectively.

Route Network Expansion
While the connection to France remained a cornerstone of its network due to historical ties, the airline aggressively expanded its horizon. New routes were launched to major European capitals, followed by significant expansion into the Middle East, establishing vital links to cities like Dubai. The network eventually grew to include long-haul destinations such as Montreal and Beijing, serving the Algerian diaspora and fostering international trade.

Modern Developments and Innovations
In recent years, Air Algerie has embarked on a comprehensive modernization program. This includes a significant fleet renewal plan involving the purchase of next-generation eco-efficient aircraft to reduce environmental impact and operating costs. The airline has also invested heavily in digitalization, upgrading its reservation systems and launching a mobile app to improve the customer experience. The opening of the new terminal at Houari Boumediene Airport has further solidified its base as a modern transit hub, capable of competing with major international carriers.