Support

Aeromexico

About the Airline

Aeromexico stands as the flag carrier of Mexico, bridging the gap between Latin America and the rest of the globe with distinct warmth and efficiency. With its iconic Eagle Knight logo, the airline represents the rich cultural heritage of its home nation while offering modern, full-service connectivity across continents. Whether you are flying for business or leisure, Aeromexico provides a seamless gateway to the vibrant landscapes of the Americas and beyond, ensuring a travel experience grounded in Mexican hospitality.

IATA Code AM
ICAO Code AMX
Headquarters Mexico City
Year Founded 1934
Main Hub Mexico City
Destinations Over 90
Fleet Size Approximately 145 aircraft

Founded in 1934 under the name Aeronaves de México, the airline has evolved into Mexico’s leading aviation company. Over nearly a century of operations, Aeromexico has played a pivotal role in connecting the country’s diverse regions. From its primary hub, the carrier operates frequent flights to major economic centers like Guadalajara and Monterrey, facilitating business travel across the nation. The network also caters to leisure travelers with direct connections to world-famous beach destinations, including Cancun, Puerto Vallarta, and San Jose del Cabo. Additionally, the airline serves key regional cities such as Tijuana, Merida, and Leon. As a founding member of the SkyTeam airline alliance, it offers passengers access to an extensive global network, ensuring smooth connections to over 1,000 destinations worldwide.

Aeromexico operates one of the most modern fleets in the industry. For long-haul international flights, passengers often fly on the Boeing 787 Dreamliner, which is renowned for its fuel efficiency, reduced noise, and advanced cabin features designed to minimize jet lag. On short and medium-haul routes, the airline utilizes efficient Boeing 737 MAX and Embraer 190 aircraft. The company is actively committed to reducing its carbon footprint through fleet renewal and sustainable practices.

The airline distinguishes itself with a full-service model that emphasizes passenger comfort. Travelers can expect complimentary food and beverages on most flights, a rarity in today's aviation market. The in-flight entertainment systems offer a wide selection of movies and music, catering to a diverse international audience. Aeromexico's mission centers on delivering a personalized travel experience, reflecting the welcoming spirit of Mexico in its customer service.

Safety is the cornerstone of Aeromexico’s operations. The airline adheres to rigorous international safety standards and maintains IATA Operational Safety Audit (IOSA) registration, a benchmark for global safety management in airlines. Through continuous training of its pilots and crew, along with strict maintenance protocols, Aeromexico ensures that passenger well-being remains the top priority on every journey.

Contact Information

Contacting Aeromexico in the United Arab Emirates

Aeromexico does not currently maintain a direct operational base or a dedicated ticket office within the United Arab Emirates. Travelers in Dubai, Abu Dhabi, and other emirates can access full support through the airline's global digital channels and international customer service centers. For flight bookings and assistance, passengers typically connect through SkyTeam partner hubs in Europe or use the official website for direct management.

Official Website

For the most secure and direct service, including booking management and flight status updates, travelers should visit the official global website.

  • Official Website: www.aeromexico.com

Contact Information

As there is no local call center in the UAE, customers are advised to use the international support lines. English-speaking agents are available 24/7.

  • Customer Service (USA Toll-Free): +1 800 237 6639 (Available 24/7, international calling rates may apply)
  • Headquarters Support (Mexico): +52 55 5133 4000
  • Mobile App: Aeromexico (Available on iOS and Android for booking and check-in)

Social Media Connections

For quick updates and supplementary support, Aeromexico is active on major social media platforms where travelers can often receive faster responses to general inquiries.

  • Facebook: facebook.com/Aeromexico
  • X (Twitter): twitter.com/Aeromexico
  • Instagram: instagram.com/aeromexico
  • LinkedIn: linkedin.com/company/aeromexico

Local Offices

Currently, Aeromexico does not have a public walk-in office in the United Arab Emirates. Services at Dubai International Airport (DXB) and Abu Dhabi International Airport (AUH) are handled by general ground handling partners only during active codeshare flight operations. For all ticketing and reservation changes, please use the online Help Center or the international phone numbers listed above.

Emergency & 24/7 Support

For urgent travel matters, such as immediate cancellations or changes within 24 hours of departure, the most reliable method of contact is the Mexico Global Call Center at +52 55 5133 4000, which operates around the clock.

Baggage Policy

Preparing for your journey involves understanding what you can bring along. Aeromexico offers a baggage policy designed to accommodate the needs of modern travelers, whether you are heading on a short business trip to Aguascalientes or a long-haul vacation. Policies can vary significantly based on your fare class, destination, and frequent flyer status, so it is always recommended to check your specific ticket conditions before packing.

Carry-on Baggage Allowances

For most flights, Aeromexico allows passengers to bring two items into the cabin: one standard carry-on bag and one personal item. The personal item can be a handbag, laptop case, or backpack that must fit under the seat in front of you. The standard carry-on bag must fit in the overhead bin.

  • Standard Allowance: The combined weight of the carry-on bag and the personal item is typically limited to 10 kg (22 lbs) for Economy Class passengers.
  • Clase Premier: Passengers traveling in Premier Class are often granted a higher combined weight allowance, usually up to 15 kg (33 lbs).
  • Dimensions: The standard carry-on bag should not exceed 55 cm x 40 cm x 25 cm (21.5 x 15.7 x 10 inches).

Checked Baggage Limits

Your checked baggage allowance depends heavily on the fare family you purchased (e.g., Basic, Classic, AM Plus, or Premier) and your route. For instance, flights from Los Angeles may have different specific requirements compared to domestic routes within Mexico, such as trips to Chihuahua or Villahermosa.

  • Basic Fares: Often do not include a checked bag, and one must be purchased separately.
  • Economy Class: Typically includes one checked bag weighing up to 23 kg (50 lbs) or 25 kg (55 lbs), depending on the specific route and ticket type.
  • Clase Premier: Usually allows for two checked bags, with a weight limit of up to 32 kg (70 lbs) each.
  • Maximum Size: The sum of the linear dimensions (length + width + height) generally must not exceed 158 cm (62 inches).

Excess Baggage Fees

If you plan to travel with more than the standard allowance, excess baggage fees will apply. Charges are levied for:

  • Extra pieces: Bringing more bags than your ticket allows.
  • Overweight bags: Exceeding the weight limit (e.g., a bag weighing between 24 kg and 32 kg in Economy).
  • Oversized bags: Luggage that exceeds the standard linear dimensions.

It is often cheaper to pay for extra baggage online in advance rather than at the airport counter.

Special Items

Aeromexico accommodates travelers with special equipment, though specific fees and packing rules apply.

  • Sports Equipment: Items such as surfboards, bicycles, golf clubs, and ski equipment are accepted. They may replace a checked bag or incur an additional sports equipment fee depending on the route. Equipment must be properly packed in hard-shell cases or protective bags to prevent damage.
  • Musical Instruments: Small instruments can be carried on board if they fit in the overhead bin or under the seat. Larger instruments, such as cellos or guitars, may require the purchase of an extra seat or must be checked as special baggage in a hard case.

Restricted and Prohibited Items

To ensure safety on board, certain items are strictly prohibited or restricted:

  • Prohibited in all baggage: Explosives, flammable gases, lighter fluid, fireworks, and certain chemicals.
  • Restricted to Carry-on: Lithium batteries, power banks, and e-cigarettes must be in your cabin baggage and are not permitted in checked luggage.
  • Liquids: In carry-on bags, liquids, gels, and aerosols must be in containers of 100 ml (3.4 oz) or less and fit comfortably in a single, transparent, resealable 1-liter plastic bag.

Tips for Packing Efficiently

Smart packing ensures a stress-free check-in experience, whether you are flying to Hermosillo or connecting through Torreon.

  • Weigh before you go: Use a portable luggage scale to check your bag's weight at home to avoid unexpected fees at the airport.
  • Label your bags: Attach a sturdy name tag with your current contact information inside and outside your luggage.
  • Protect fragile items: Wrap breakables in soft clothing and place them in the center of your bag.
  • Keep essentials close: Always pack medication, travel documents, and valuable electronics in your personal item or carry-on, never in checked luggage.

Pet Travel Rules

Aeromexico recognizes that pets are cherished members of the family and strives to make their journey as comfortable and safe as possible. The airline provides comprehensive options for transporting cats and dogs, allowing them to accompany you in the cabin or travel securely in the cargo compartment. Whether you are relocating or taking a vacation to destinations like Mexico City, understanding the specific regulations ensures a smooth experience for both you and your furry companion.

Transport Options

In Cabin (Carry-on)

Small dogs and cats are welcome in the cabin on most flights with a duration of up to 6 hours, provided they remain in their carrier under the seat in front of you throughout the journey.

  • Carrier Specifications: The carrier must be soft-sided to fit comfortably under the seat and should not exceed dimensions of 40 x 30 x 20 cm (16 x 12 x 8 inches).
  • Weight Limit: The combined weight of the pet and the carrier must not exceed 9 kg (20 lbs).
  • Eligibility: Only domesticated dogs and cats at least 8 weeks old are permitted.
  • Allowance: Each passenger is limited to one pet in the cabin.

In Cargo Hold (Checked Baggage)

Pets that exceed the size or weight limits for the cabin can travel in the temperature-controlled cargo hold as checked baggage (AVIH). This service is designed to ensure their safety and well-being.

  • Container Requirements: Animals must be housed in a rigid, clean, and leak-proof IATA-compliant container. There must be enough space for the pet to stand, turn around, and lie down naturally.
  • Weight Limits: The maximum combined weight for the pet and crate is typically up to 45 kg (99 lbs) on Aeromexico and Connect flights.
  • Temperature Safety: To protect your pet, transport may be refused if ground temperatures at any airport in the itinerary fall below 7°C (45°F) or rise above 29°C (85°F).
  • Identification: A signed responsibility form and clear ID tags attached to the crate are mandatory.

Aeromexico Cargo

For very large animals, unaccompanied pets, or species other than dogs and cats, transportation must be arranged via the Aeromexico Cargo division.

  • Usage: This option is required for animals weighing over 45 kg (99 lbs) or for complex itineraries involving multiple carriers.
  • Standards: Strict kennel construction standards apply, including requirements for water and food containers accessible from the outside.
  • Booking: Cargo services must be booked separately, usually 24 to 48 hours in advance.

Required Documentation

Travelers must present valid documentation at the check-in counter to verify the animal's health and fitness for travel.

  • Health Certificate: A veterinary health certificate issued on headed paper by a licensed veterinarian is required. For international travel, it is typically valid for 5 days prior to the flight; domestic rules may vary.
  • Vaccination Record: Proof of a current rabies vaccination (administered at least 30 days before travel) and other standard preventative vaccines is essential.
  • Parasite Prevention: Documentation showing the pet has been treated for internal and external parasites within the last 6 months.
  • Entry Permits: For international flights, such as those from Los Angeles to Mexico, specific agricultural inspection certificates (like the SADER/SENASICA Import Certificate) may be required upon arrival.

Service Costs

Fees for traveling with pets are charged per segment and vary based on the route and current exchange rates.

  • In-Cabin: Charges generally range from approximately $135 USD to $170 USD for international flights, with lower rates for domestic routes.
  • Checked Baggage (AVIH): Fees typically range from $210 USD to $250 USD for international sectors.
  • Note: Prices are subject to change based on the season and destination.

Preparation Tips

Proper preparation is key to reducing anxiety for your pet during the trip, whether you are flying to Monterrey or a beach destination.

  • Acclimatization: Allow your pet to get used to their carrier or crate days or weeks before the scheduled flight.
  • Feeding Schedule: Feed your pet a light meal about 4 hours before departure. Avoid feeding them immediately before the flight to prevent motion sickness.
  • Hydration: Ensure your pet is well-hydrated. For checked pets, a frozen water dish in the crate helps avoid spills during loading.
  • Comfort Items: placing a familiar blanket or toy inside the carrier can help reduce stress. Sedation is generally not recommended and is often prohibited due to health risks at altitude.

Restrictions

To ensure the safety of all passengers and animals, Aeromexico enforces specific restrictions.

  • Brachycephalic Breeds: Snub-nosed dogs (e.g., Pugs, Bulldogs) and cats (e.g., Persians) are often restricted from traveling in the cargo hold due to increased respiratory risks.
  • Prohibited Animals: Rodents, reptiles, and certain wild animals are not accepted as baggage.
  • Health Conditions: Animals that are sick, injured, or in advanced stages of pregnancy will be refused transport.
  • Emotional Support Animals (ESAs): In line with recent regulatory changes, Emotional Support Animals are generally treated as pets on flights to and from the United States and Canada. They must adhere to standard fees and carrier requirements, such as the 9 kg cabin limit. Only trained Service Animals traveling with appropriate documentation fly free of charge.

Important: It is highly recommended to contact Aeromexico or visit their official website at least 48 hours before your flight to confirm the most up-to-date regulations, reserve space for your pet, and verify specific entry requirements for your destination.

Loyalty Program

Introduction to Aeromexico Rewards

Aeromexico Rewards is the airline’s premier loyalty program, formerly known as Club Premier, designed to recognize and reward the carrier's most frequent travelers. By joining, passengers can transform their everyday travel into exclusive benefits, enjoying a more comfortable and seamless journey whether flying domestically or internationally. The program is free to join and offers a tiered structure that adapts to your travel habits, delivering increasing value as you fly.

Membership Tiers

Aeromexico Rewards features distinct membership levels, each offering a unique set of privileges designed to enhance the travel experience:

  • Blue (Member): The entry-level tier allowing members to accrue points on flights and enjoy exclusive access to digital promotions.
  • Gold: Provides SkyTeam Elite status, offering priority check-in, priority boarding, and a bonus on points earned.
  • Platinum: Grants SkyTeam Elite Plus status, including access to VIP lounges worldwide, priority baggage handling, and complimentary upgrades when available.
  • Titanium: The top-tier level offering the highest upgrade priority, guaranteed seat availability on sold-out flights, and personalized concierge services.

Earning Points

Members can accumulate Aeromexico Rewards Points through a variety of everyday activities and travel choices:

  • Flights: Earn points based on the fare paid for tickets on Aeromexico and Delta Air Lines flights.
  • Partner Airlines: Accumulate miles by flying with SkyTeam alliance members and other partner carriers.
  • Co-branded Cards: Use Santander or American Express co-branded credit cards for daily purchases to boost your balance faster.
  • Travel Partners: Earn additional points when booking stays at partner hotels, renting cars, or using affiliated transportation services.

Redeeming Points

The points you earn can be exchanged for a wide range of rewards, giving you flexibility in how you use them:

  • Award Flights: Book reward tickets to exciting destinations such as Amsterdam or Oaxaca.
  • Cabin Upgrades: Use your points to upgrade your seat to Clase Premier for enhanced comfort and service.
  • Ancillary Services: Pay for extra baggage, seat selection, or special assistance directly with your points.
  • Retail & Lifestyle: Redeem points for merchandise, gift cards, or unique experiences through the online rewards store.

Alliance Membership

As a founding member of SkyTeam, Aeromexico connects its loyalty program to a vast global network:

  • Global Reach: Enjoy elite benefits across 18 member airlines, covering over 1,000 destinations worldwide.
  • Key Partners: Experience seamless reciprocity and mileage earning with major carriers like Delta Air Lines, Air France, and KLM.

How to Join

Becoming a member of Aeromexico Rewards is simple and immediate:

  • Online Registration: Sign up for free by visiting the official Aeromexico website or downloading the mobile app to receive your digital card instantly.

Services & Classes

Flight Classes and Cabin Comfort

Aeromexico is known for blending traditional Mexican hospitality with modern aviation standards, offering a range of travel classes tailored to different needs and budgets. Whether you are embarking on a quick domestic hop to Veracruz or a transoceanic journey, the airline strives to provide a comfortable environment for every passenger.

Clase Premier (Business Class)

For travelers seeking the highest level of comfort, Clase Premier is the airline’s premium offering. On long-haul international flights operated by the Boeing 787 Dreamliner, passengers can relax in full flat-bed seats that recline 180 degrees, ensuring a restful sleep. These cabins feature direct aisle access for most seats, adjustable headrests, and ample personal space. On shorter routes, such as flights to San Luis Potosí or Tampico operated by Boeing 737 aircraft, Clase Premier offers spacious leather seats with generous recline and superior legroom. Premier passengers also enjoy exclusive benefits like priority check-in, boarding, and baggage handling.

AM Plus

Sitting between the standard economy and business class, AM Plus is designed for those who value extra convenience. Located in the first few rows of the main cabin, these seats offer extra legroom, greater recline, and reserved overhead bins for carry-on luggage. Passengers in AM Plus also benefit from priority boarding, allowing them to settle in quickly before takeoff.

Main Cabin (Economy)

Aeromexico’s Economy Class is designed to provide a pleasant standard of travel. The seats are ergonomically designed with adjustable headrests for comfort. Unlike many carriers in the region, Aeromexico maintains a full-service philosophy, meaning standard fares typically include amenities that other airlines charge extra for, such as complimentary snacks and beverages.

In-Flight Entertainment and Connectivity

Staying entertained is easy with Aeromexico’s modern entertainment systems. Most aircraft, particularly the 787 Dreamliners and 737 MAX fleets, are equipped with high-definition seatback screens offering a wide selection of movies, TV shows, and music suitable for all ages. On other aircraft, passengers can stream content directly to their personal devices via the onboard wireless network.

For those who need to stay connected, the airline offers Wi-Fi on many of its flights. A notable perk is the provision of Free Messaging on equipped aircraft, allowing travelers to text via apps like WhatsApp, iMessage, and Facebook Messenger without purchasing a full internet data package.

Dining and Beverages

Aeromexico takes pride in its culinary offerings, which are often curated by renowned Mexican chefs to showcase the country's rich gastronomic culture. On international long-haul flights, passengers in all classes are served warm, nutritionally balanced meals. In Clase Premier, the dining experience is elevated with gourmet multi-course menus served on porcelain tableware.

The beverage service is equally impressive. A full bar is available on international flights, featuring a selection of beers, wines, and spirits. A signature highlight of the Aeromexico experience is the availability of world-class tequila, allowing passengers to toast to their journey in true Mexican style.

Special Services and Assistance

The airline is committed to making air travel accessible and convenient for everyone, including families and passengers with specific needs.

  • Aeromexico Kids: This service provides specialized care for unaccompanied minors (typically ages 5 to 14). Dedicated staff members guide young travelers through airport processes and ensure their safety and comfort throughout the flight until they are handed over to the designated guardian at their destination.
  • Passengers with Disabilities: Aeromexico offers comprehensive assistance for travelers with reduced mobility or other disabilities. Services include wheelchair assistance from check-in to the aircraft seat, priority boarding, and support for stowage of assistive devices. Passengers are encouraged to request these services at least 48 hours in advance to ensure seamless coordination.
  • Infants: Families traveling with infants can request bassinets on long-haul flights (subject to availability) and are granted priority boarding to allow extra time to settle in.

Whether you are connecting through major hubs or flying with partners to European cities like Frankfurt am Main, Aeromexico's diverse service portfolio ensures a journey that is as enjoyable as the destination itself.

Popular Destinations

Exploring Mexico and Beyond

Aeromexico serves as the primary bridge connecting the diverse regions of Mexico with the world. Centered around its bustling hub in Mexico City, the airline offers an extensive network that caters to both business professionals and leisure travelers. Whether you are looking to explore the colonial history of the interior, relax on pristine coastlines, or conduct business in major industrial centers, the carrier provides high-frequency connections to ensure a seamless journey.

Domestic Connectivity

The airline's domestic network is robust, linking the capital to key cities across the nation. High-frequency shuttle services connect major economic hubs such as Guadalajara and Monterrey, making day trips and efficient business travel possible. For those seeking sun and sand, Aeromexico offers numerous daily flights to world-renowned beach destinations, including Cancun, Puerto Vallarta, and San Jose del Cabo.

Beyond the major metropolises and resorts, the network extends to culturally rich and regionally significant cities. Travelers can easily reach the vibrant streets of Oaxaca, the historic colonial charm of Merida, or the bustling port city of Veracruz. The airline also maintains vital links to northern manufacturing and business centers like Tijuana, Chihuahua, and Hermosillo, as well as central cities such as Leon and Aguascalientes.

International Routes

While its domestic footprint is massive, Aeromexico also plays a crucial role in international aviation. A key transborder route connects Mexico City with Los Angeles, facilitating significant tourism and trade between the two nations. Additionally, the airline operates strategic routes in Europe, including connections between major hubs like Frankfurt am Main and Amsterdam, allowing for greater flexibility for travelers crossing the Atlantic.

Popular Aeromexico Routes

The following table highlights some of the most frequently flown routes operated by Aeromexico, showcasing the airline's commitment to connecting key destinations within Mexico and selected international cities.

Departure City Arrival City Route Type
Mexico City Guadalajara Domestic
Monterrey Mexico City Domestic
Cancun Mexico City Domestic
Mexico City Tijuana Domestic
Mexico City Merida Domestic
Mexico City Veracruz Domestic
Mexico City Villahermosa Domestic
Mexico City Oaxaca Domestic
Mexico City Leon Domestic
San Jose del Cabo Mexico City Domestic
Mexico City Chihuahua Domestic
Mexico City Puerto Vallarta Domestic
Mexico City Hermosillo Domestic
Mexico City Tampico Domestic
Mexico City San Luis Potosí Domestic
Mexico City Aguascalientes Domestic
Los Angeles Mexico City International
Mexico City Torreon Domestic
Frankfurt am Main Amsterdam International
Mexico City Tuxtla Gutierrez Domestic

Booking Tips

Planning a trip with Mexico's flagship carrier requires a bit of strategy to ensure a smooth and cost-effective journey. To secure the most competitive fares, it is generally advisable to book your tickets at least 2 to 3 months in advance. This is particularly important if you are connecting through their primary hub in Mexico City during peak travel seasons. Traveling during shoulder periods, such as late spring or early autumn, can often yield significantly lower prices compared to major holidays.

Finding the best deals involves staying informed. Subscribing to the airline's newsletter or setting up price alerts on travel platforms can help you catch flash sales as soon as they are released. Flexibility is also key; shifting your departure date by a day or two can sometimes reveal better rates on popular routes to destinations like Guadalajara or Cancun. Be sure to check for bundle offers that might include baggage allowances, which can be cheaper than adding them later.

To save time at the airport, take advantage of the online check-in feature. This service typically opens 24 to 48 hours before your scheduled departure, allowing you to verify your information and select your seat from the comfort of your home. For the ultimate convenience, download the Aeromexico mobile app. It allows you to store your digital boarding pass, track your luggage, and receive real-time notifications about gate changes or flight status updates.

Seat selection is another crucial aspect of your booking. If extra legroom is a priority, consider upgrading to AM Plus or a premium cabin during the purchase process, as these seats often sell out quickly. Finally, always consider purchasing comprehensive travel insurance. Whether it covers medical emergencies or unexpected cancellations, having protection ensures you can enjoy your flight to Monterrey or beyond with complete peace of mind.

Company History

Founding and Early Years

The story of Mexico’s flag carrier began on September 14, 1934, when Antonio Díaz Lombardo established the company as Aeronaves de México. The airline’s inaugural flight took place on that same day, operating a Stinson SR aircraft between Mexico City and the port of Acapulco. This initial route was flown by pilot Julio Zinser, who navigated the difficult terrain to connect the capital with the coast, laying the foundation for commercial aviation in the country. During World War II, the airline grew significantly, partly due to the shortage of spare parts and aircraft affecting competitors, which allowed Aeronaves de México to consolidate its position and acquire smaller regional carriers.

The Jet Age and International Expansion

By the 1950s and 1960s, the airline entered the modern era of aviation with the introduction of jet aircraft. The arrival of the Douglas DC-8 allowed for longer ranges and higher passenger capacities, enabling the carrier to launch its first transoceanic flights. A major milestone occurred in the late 1950s when the airline began service to New York and later expanded to Europe, with Madrid becoming a key gateway. It was also during this vibrant era, specifically in 1959, that the iconic "Eagle Knight" (Caballero Águila) emblem was adopted, symbolizing the cultural heritage and warrior spirit of the Aztec civilization.

Restructuring and Rebirth

The late 20th century brought significant challenges and changes. Following a period of financial difficulty in the late 1980s, the state-owned Aeronaves de México declared bankruptcy in 1988. From this restructuring emerged a privatized and streamlined entity known as Aerovias de México, which began trading under the commercial name Aeromexico. Throughout the 1990s, the airline focused on improving punctuality and service standards. For a time, it operated under the Cintra umbrella, a holding company that also managed Mexicana de Aviación, before returning to independent private ownership in 2007.

Strategic Alliances and Global Reach

A pivotal moment in the airline's history occurred in the year 2000, when Aeromexico became a founding member of the SkyTeam alliance, alongside Delta Air Lines, Air France, and Korean Air. This move integrated the Mexican carrier into a vast global network, offering passengers seamless connectivity worldwide. The partnership with Delta Air Lines deepened significantly over the years, evolving into a Joint Cooperation Agreement (JCA) that transformed transborder travel between Mexico and the United States. This strategic bond facilitated increased frequencies to key US hubs like Los Angeles, strengthening commercial and tourism ties.

Fleet Evolution and Modernization

Throughout its history, the carrier has operated a diverse array of aircraft, from the early Stinsons and Britannias to the DC-9s and DC-10s that became workhorses of the fleet. In the 21st century, Aeromexico committed to a massive fleet renewal program to improve efficiency and passenger comfort. This included the retirement of older Boeing 767 and 777 aircraft in favor of the state-of-the-art Boeing 787 Dreamliner for long-haul routes to Europe, Asia, and South America. The Dreamliner became the flagship of the fleet, serving prestigious routes such as the connection to Amsterdam. Meanwhile, the domestic and short-haul fleet saw the introduction of the Boeing 737 MAX and modern Embraer jets, ensuring operational efficiency on high-frequency routes to cities like Guadalajara and Monterrey.

Recent Developments

In recent years, Aeromexico has navigated the global aviation challenges by undergoing a voluntary financial restructuring process, from which it emerged in 2022 with a solidified financial foundation and a streamlined cost structure. Today, the airline continues to innovate, focusing heavily on digital transformation and sustainability initiatives aimed at achieving net-zero emissions. With a modernized fleet and a strengthened network connecting Frankfurt am Main, Tokyo, and destinations across the Americas, Aeromexico reinforces its status as Mexico's global airline.

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